Sales Administrator

Gleeson; Nottingham; On-site; GBP 20,000 - 28,000; Full time

Benefits offered by this job

26 days holiday + bank holidays

Discretionary Bonus Scheme

Holiday Buy Back Scheme

Company Pension Scheme

Private Medical Insurance Scheme

Healthshield membership

Life Assurance Scheme

Share Purchase Plan

Highstreet/ Store Discounts

Development Opportunities

Job summary

Gleeson Homes is seeking a Sales Administrator to be based at the Regional Area Office. You will help the regional sales team achieve targets by securing exchanges and legal completions on time, while providing admin support to the Sales Manager and Sales Negotiators.

Your role includes processing contracts, assisting with the sales release process, and preparing month-end reports to capture accurate sales activity. A strong eye for detail and on-site collaboration are essential.

Qualifications

• Experience in an administrative role, preferably sales administration.
• Understanding of the house buying process (or similar) is a plus.
• Able to communicate with clients, solicitors and internal teams.

Responsibilities

• Support regional sales team with administrative tasks to ensure a smooth customer experience.
• Assist in meeting reservation, exchange and legal completion targets with on-site teams and solicitors.
• Prepare customer contracts and transfer paperwork for signatures promptly.
• Produce month-end sales reports and distribute to the team and wider business.
• Attend site setup meetings with solicitors and internal teams, upholding Gleeson standards.
• Assist in Sales and Marketing reporting for Land Appraisals.
• Support the Sales extras process with information flow across departments.

Skills

Administrative experience

Sales administration

Attention to detail

Communication skills

On-site collaboration

Tools

Microsoft Office

Job description

Job Introduction

Due to continual expansion Gleeson Homes are looking to recruit a Sales Administrator to be based at our Regional Area Office. As Sales Administrator your role will be to ensure company sales targets are achieved by securing exchanges and legal completions in appropriate timescales. Furthermore, you will provide sales administration support to the Sales Manager and Sales Negotiators for your region.

Main Responsibilities

• Actively assist the full regional sales team and support with administrative tasks to ensure a smooth 5* customer experience throughout the customers buying journey with Gleeson, including but not limited to making adjustments to rolling forecast to ensure accuracy, assisting with sales release process, processing recommend a friend vouchers and assisting with all sales support items such as uniforms and other collateral.
• Assisting the regional sales team in meeting reservation, exchange and legal completion targets by liaising with the on-site sales teams and solicitors to drive an efficient conveyance process.
• To be a proactive member of the regional sales team promoting and providing a 5* customer experience within the regional operational area.
• Proactively administering customer contracts and transfer paperwork for signature in an accurate and timely manner.
• Working in collaboration with the regional sales team, collate and produce month end reports to capture all accurate sales activity for that recording period and where necessary distribute Sales reports to the team and wider business.
• Arrange and assist by attending new site set up meetings with solicitors and representative from Commercial and Technical teams, whilst being an ambassador of the Gleeson culture and brand.
• Assist the Sales Director and Sales Manager in the production of comprehensive Sales and Marketing reports for inclusion in Land Appraisals.
• Support and assist the Sales extras process by recording and distributing current and necessary information whilst working proactively with all relevant internal departments including Construction, technical, commercial and finance to ensure a smooth and efficient 5* customer experience.

The Ideal Candidate

• Strong experience within an administrative role, sales administration preferred
• Knowledge and understanding of the house buying process
• Excellent administration skills and ability to work accurately and efficiently with strong attention to detail
• Experience and knowledge of sales activity on site
• Confidence and ability to communicate with people at all levels (particularly Clients, Solicitors, Heads of Department and Managing Director)
• To be an integral part of the sales team
• Typing and computer skills (Microsoft)

Benefits

• Generous holiday entitlement of 26 days per annum + bank holidays
• Discretionary Bonus Scheme
• Holiday Buy Back Scheme
• Company Pension Scheme
• Private Medical Insurance Scheme
• Healthshield membership
• Life Assurance Scheme
• Share Purchase Plan
• Highstreet/ Store Discounts
• Development Opportunities