Sales Administrator

Love Recruitment Ltd; London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A prestigious luxury retirement community in Kensington is seeking a Sales Administrator to support their Sales team and enhance the visitor experience. The ideal candidate will possess exceptional communication skills, a strong customer-centric approach, and proficiency in Microsoft Office. This full-time position offers an exciting opportunity to contribute to a high-performing environment focused on delivering remarkable service.

Qualifications

• Strong ability to engage with high-profile clients.
• Professionalism and efficiency under pressure.
• High emotional intelligence and creativity.

Responsibilities

• Ensure sales office and show flats are presentable.
• Provide hospitality to all visitors.
• Support Sales and Events Teams during visits and events.
• Manage back-office administration and expenses.
• Coordinate follow-up efforts for sales leads.

Skills

Customer-centric approach

Exceptional communication skills

Microsoft Office proficiency

Multitasking and organising

Discretion and integrity

Job description

Overview

Location: Kensington

Join our team as a Sales Administrator and become an integral part of a high-performing Sales function in a prestigious luxury retirement community setting. This is an exciting opportunity for a motivated and detail-oriented individual who thrives in a fast-paced, people-focused environment.

About the Role

As a Sales Administrator, you will play a key role in creating a warm, welcoming, and professional environment for prospects, residents, and visitors. You’ll support the Sales team with essential administrative functions while helping to deliver unforgettable first impressions and seamless sales experiences.

Key Responsibilities

• Ensure the sales office, information suite, and show flats are always “show ready”.


• Provide hospitality to all visitors including preparing refreshments and offering concierge-level service.


• Support the Sales and Events Teams during prospect visits and events—arranging taxis, setup, breakdown, and anticipating team and guest needs.


• Manage back-office administration: ordering supplies, managing expenses, and maintaining digital records.


• Support lead follow-up by coordinating thoughtful follow-up gifts and reconnecting with lost leads.

What We’re Looking For

• A strong customer-centric approach with the ability to engage confidently with high-profile clients.


• Professional, organised and efficient, with the ability to multitask and prioritise workload under pressure.


• Exceptional communication skills—both written and verbal.


• High emotional intelligence, creativity, and a proactive mindset.


• Experience handling confidential matters with discretion and integrity.


• Skilled in Microsoft Office (Word, Excel, PowerPoint).


• A high standard of personal presentation and strong sense of responsibility.

What Success Looks Like

• Visitors leave with an exceptional impression of our luxury assisted living community.


• Sales and events run smoothly with meticulous attention to detail.


• Administrative systems are organised and efficient.


• Follow-up efforts are timely, thoughtful, and effective.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Administrative


• Office Administration