Sales Administrator

Workshop Recruitment; Hedge End; Hybrid; GBP 24,000 - 32,000; Full time

Job summary

Une entreprise mondiale recherche un candidat qui excelle dans la vente et le service client pour rejoindre une équipe déjà performante. Les responsabilités incluent le traitement des demandes des ventes, la gestion des pistes et l'assistance à l'équipe de vente externe. Un excellent niveau de communication est essentiel pour maintenir des relations solides avec la clientèle, tout en contribuant à l'amélioration continue des processus.

Benefits

Plan de santé

Pension

Vélo pour le travail

Remise des employés

Prix des valeurs

Qualifications

• Excellentes compétences en communication pour aider et informer les clients.
• Capacité à travailler sous pression.
• Expérience dans l'utilisation d'un système CRM.

Responsibilities

• Identifier et traiter les pistes de ventes entrantes.
• Supporter toutes les demandes des clients concernant les produits.
• Mettre à jour les informations dans le système de CRM.

Skills

Communication

Gestion du stress

Utilisation d'un système CRM

Job description

Our client, a global brand who design and provide goods worldwide, is looking for a candidate who excels in sales advising and customer service to represent the business and join a very successful existing team.

You will be point of contact for customer sales enquiries including providing assistance with product information and selection. You will record these enquiries as leads and co-ordinate effectively within the business to generate and support sales opportunities.

Duties include

• Identify and process all incoming sales leads, providing effective handling to maximise sales opportunities across the brand.
• Input all new projects and maintain any necessary updates onto CRM, to support the sales teams with the management of their projects, quotations and sales pipelines.
• Support all incoming customer sales enquiries with product selection whilst optimising sales opportunities when presented.
• Follow up responses to Marketing campaigns and events to develop leads and qualify into opportunities.
• Understand the requirements of product related features and benefits.
• Ensure all records and documents are kept updated utilising the required systems in line with company quality standards and procedures.
• Assist external sales teams to maintain customer relationships, updating information where necessary.
• Provide customer support via all media routes to ensure excellent levels of customer serviceare maintained

** Please note you will be required to travel within the UK or ROI at times**

Skills, Knowledge and Experience

• Excellent communication skills to help, inform and advise customers and colleagues clearly and effectively
• Ability to work well under pressure
• Excellent written and verbal skills
• A commitment to continuous improvement both personally and for the role
• Experience of using a CRM System

Working hours

• 08:30 – 17:00 – Monday – Thursday
• 08:30 – 16:00 – Friday
• Hybrid Working
• Pension
• Health Cash Plan
• Cycle to Work Scheme
• Employee Discount
• Values Award

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