Sales Administrator

Snows Group; Hedge End, Southampton; On-site; GBP 24,000 - 27,000; Part time

Job summary

An established automotive retailer seeks a Sales Administrator to join their team in Hedge End. This role involves providing essential administrative support to the Sales team, ensuring efficient processing of vehicle orders, and maintaining accurate stock records. The ideal candidate will possess strong PC skills, attention to detail, and a commitment to high-quality work standards. This is a fantastic opportunity to grow within a supportive environment that values professional development and offers a range of benefits, including competitive salary, holiday perks, and a comprehensive training program.

Benefits

30 days holiday including Bank Holidays

Birthday day off

Discounts on MOTs, servicing, and parts

Life Assurance

Contributory Pension Scheme

Employee Assistance Programme

Referral bonuses

Comprehensive training and support

Qualifications

• Proficiency in PC and Microsoft Office applications.
• Excellent customer service and attention to detail.

Responsibilities

• Provide administrative support to the Sales team for vehicle orders.
• Manage stock records and liaise with the Sales Manager.

Skills

Microsoft Office

PC Proficiency

Customer Service

Problem-Solving

Attention to Detail

Job description

Location: Hedge End / Southampton Region, Hampshire
Category: Toyota - Hedge End (STH)
Vacancy Type: Permanent/Part Time
Salary: £24,000 - £27,000 DOE

Job Summary

The Driving Spirit

Snows Motor Group, based in the South and South-West of England, is an AM Top 50 automotive retailer covering 20 brands across 54 franchises. We differentiate ourselves from our competitors by delivering an exceptional level of service to both our customers and manufacturing partners. We are currently seeking a Sales Administrator (20 hours per week) to join our established team at TOYOTA and LEXUS in Southampton.

Your day

As a Sales Administrator, you will provide administrative support to the Sales team, ensuring efficient processing of new corporate vehicle orders.

Your responsibilities will include:

• Liaising with the Sales team and Vehicle Supply to process vehicle orders in line with sales documentation.
• Completing all pre-delivery administration, such as vehicle registration using AFRL, insurance, and road tax.
• Handling contingency claims and updating the Sales Manager on any discrepancies.
• Working with the Sales team and Sales Manager to complete sales invoicing, ensuring all costs are included.
• Providing general support to the Sales team, keeping them informed of customer order statuses and issues.
• Entering vehicle job sheet details into REV8 system to ensure accurate records of pre-delivery work hours.
• Collaborating with the Aftersales team to ensure the completion of service invoice costs and updating the workshop control list for Sales Work/Preparation.
• Managing the stock management system and reporting any technical issues.
• Maintaining accurate records of stock, including new, used, demonstrators, and VanPro vehicles.
• Advising the Sales team on stock activity to keep them updated on current stock status.
• Liaising with the Sales Manager for stock ordering and payments of used vehicles.
• Organising transportation and delivery of stock and sold units.
• Providing data input for bonus model targets related to Service Plans and connectivity.

Candidate Requirements

• Proficiency in PC, Microsoft Office, and web applications.
• Ability to plan, organize, and meet deadlines.
• Attention to detail and high-quality work standards.
• Results-driven with proactive problem-solving skills.
• Excellent customer service skills.

What We Offer

• Competitive salary and bonus scheme.
• Comprehensive training and support.
• 30 days holiday including Bank Holidays, with additional days based on service milestones.
• Birthday day off.
• Discounts on MOTs, servicing, and parts.
• Referral and customer introduction bonuses.
• Life Assurance and Contributory Pension Scheme.
• Employee Assistance Programme.
• Opportunities for professional growth and development.
• Role-specific benefits such as toolbox insurance.

Working Hours

Monday to Friday, 08:00 - 17:00

This advert remains open until the position is filled. Early applications are encouraged as interviews will be conducted throughout the posting period. Only shortlisted applicants will be contacted; if you do not hear within two weeks, please consider your application unsuccessful.

Important Consent Note

By submitting your application, you consent to Snows sharing your CV within the Group for suitable roles and to contact you via email regarding opportunities. Your data will not be shared externally or used for unrelated purposes. If you do not agree, please do not submit your application.

Thank you for your interest in Snows.