Sales Administrator

Direct Chemicals ltd; England; On-site; GBP 27,000 - 29,000; Full time

Job summary

An established industry player is seeking a proactive Sales Administrator to join their dynamic team. This role is pivotal in ensuring seamless sales operations and exceptional customer service. You will be the first point of contact for customer enquiries, efficiently processing sales orders and managing stock availability. With a strong focus on detail and multitasking, you will thrive in a fast-paced environment while contributing to the company's reputation for quality service. This opportunity offers personal growth within a supportive team, competitive salary, and potential for progression in a well-respected organization.

Benefits

Supportive team environment

Personal growth opportunities

Competitive salary

Potential for progression

Strong industry reputation

Qualifications

• Proficiency in Microsoft Office Suite is essential.
• Experience with sales order and stock control software preferred.

Responsibilities

• Process sales orders efficiently via email or telephone.
• Handle customer enquiries and identify additional sales opportunities.
• Manage and utilize CRM software effectively.

Skills

Sales Order Processing

Customer Service

Time Management

Multitasking

Communication Skills

Education

Minimum GCSEs including Maths and English

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

QuickBooks

Sage

CRM Systems

Job description

Could you be a Sales Administrator for Direct Chemicals? This is an amazing opportunity for a driven individual with a desire to learn and develop.

Sales Administrator

Wokingham, Berkshire, RG40 5PR

• Full-time, Permanent
• £27,000 - £29,000 per annum

Please Note: Applicants must be authorised to work in the UK

The Company

At Direct Chemicals, we are one of THE UK's leading independent distributors of Formwork Chemicals for the Formwork Contractor and Groundwork Contractor, holding a wider range and larger stocks of Formwork Chemicals and ancillary products than any other distributor in the UK.

We have built our reputation by understanding the problems contractors find on site and providing solutions that meet our customer's expectations of performance, cost and on-time delivery. Our staff take pride in providing a quality service for customers and, to complement this, we have earned ourselves an ISO9001:2015 accreditation.

About The Role

This role is a key part of our daily sales operations, working closely with the Director to deliver excellent service and attention to detail that our company is known for. You will be the first point of contact for customer enquiries, handling telephone and email sales orders, and processing these through our computerised systems, ensuring a seamless transition to the warehouse or delivery team while maintaining first-class customer service.

Key Responsibilities

• Processing sales orders efficiently and accurately via email or telephone.
• Ensuring stock availability or ordering from suppliers as needed.
• Handling sales enquiries, following through to closure, and identifying additional sales opportunities.
• Learning technical and sales information on key products and lines.
• Booking deliveries with couriers, carriers, hauliers, and manufacturers.
• Planning deliveries and routing to meet customer needs, vehicle capacities, and site bookings.
• Preparing and supplying order documentation and labels.
• Calculating volume, area, and linear metres to determine delivery requirements.
• Managing and utilising CRM software effectively.

The Ideal Candidate

You are proactive, organised, and passionate about providing excellent service. With strong multitasking skills and attention to detail, you thrive in a fast-paced environment and are eager to contribute positively.

Requirements

• Minimum GCSEs including Maths and English
• Proficiency in Microsoft Word, Outlook, and Excel
• Experience with sales order and stock control software, such as QuickBooks or Sage
• Familiarity with CRM systems, experience with ACT is a plus
• Understanding of delivering exceptional customer service
• Friendly, helpful attitude, flexible approach
• Good time management and ability to work under pressure

Ideally, you will live within 15 miles of Binfield/Wokingham and have your own transport, as public transport options are limited in this area.

Benefits

Join us to enjoy:

• A supportive team environment with personal growth opportunities.
• Competitive salary with potential for progression.
• An established company with a strong industry reputation.

How To Apply

If you meet the requirements and are interested, click 'Apply' today and check your inbox for further instructions on how to tailor your application, including submitting a cover letter and supporting documents.

Other relevant skills and experiences include: Sales, Sales Order Processing, Administration, Management, Warehouse Coordination, Customer Service.