Sales Administrator

Axon Moore; Blackburn; On-site; GBP 24,000 - 28,000; Full time

Job summary

A leading company in Blackburn is seeking a Sales Administrator to join their commercial team. This role involves handling customer inquiries, processing orders, and supporting the sales team. The ideal candidate will have strong customer service skills and a positive attitude.

Benefits

Birthday day off

Inclusive team culture

Regular staff events

Qualifications

• Excellent attention to detail and accuracy.
• Strong customer service and communication skills.
• Confidence in multitasking and prioritizing.

Responsibilities

• Handle inbound customer calls regarding quotes and orders.
• Process orders and customer paperwork within agreed SLAs.
• Support the field sales team with customer service tasks.

Skills

Attention to detail

Customer service

Communication

Problem-solving

Job description

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Base pay range

Sales Administrator - Exclusive to Axon Moore


Location: Blackburn


Salary: £24,000 + benefits


Hours: Monday-Thursday 8:30am-5:00pm | Friday 8:30am-3:00pm

Extras: Birthday day off

The Opportunity

Axon Moore is exclusively representing a well-established, values-driven business in the search for a Sales Administrator to join their close-knit commercial team. This is a fantastic opportunity for someone who takes pride in delivering excellent customer service and thrives in a fast-paced, team-oriented environment.

The company fosters a collaborative culture based on openness, engagement, and accountability, and they are looking for someone who shares their values and positive, can-do attitude.

Key Responsibilities:

• Handle inbound customer calls regarding quotes, orders, deliveries, and general enquiries
• Work out pricing, apply discounts, and check stock levels efficiently
• Process orders and customer paperwork within agreed SLAs
• Prepare and manage documents including order confirmations, picking lists, and delivery notes
• Book courier collections and liaise with internal teams
• Handle customer complaints professionally and in line with company standards
• Support the field sales team with customer service and admin tasks
• Follow up on quotations and lapsed customer activity through occasional outbound calls
• Participate in regular team meetings (SQCDP) and maintain a tidy, organised work space
  
  

Person Specification

We’re looking for someone who demonstrates:

Excellent attention to detail and accuracy

Strong customer service and communication skills

The ability to learn complex products and systems quickly

Confidence in multitasking, prioritising, and working under pressure

A problem-solving mindset with commercial awareness

A positive, team-first attitude and pride in delivering high standards

A commitment to upholding company values in all aspects of their role

What’s on Offer

£24,000 base salary

Monday-Friday working hours with early finish on Fridays

Birthday day off

Inclusive team culture with regular staff events and social outings

Supportive working environment with clear values and purpose

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Appliances, Electrical, and Electronics Manufacturing

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