Sales Administrator

Quaker Houghton; Coventry; On-site; Confidential; Full time

Job summary

A leading company in industrial process fluids is seeking a Sales Administrator to join their Customer Support team. This role involves processing customer orders, supporting the Commercial Team, and ensuring compliance with quality policies. The ideal candidate will have GCSEs in Maths and English, along with extensive sales administration experience.

Benefits

Competitive salary

Two paid days annually for volunteering

Continuous training at all levels

Wellbeing and Mental Health programs

Qualifications

• Minimum GCSEs in Maths and English required.
• Extensive experience in a sales administration role.
• Proficiency in Microsoft Office is necessary.

Responsibilities

• Process customer orders in accordance with Quality Processes.
• Support the Commercial Team in generating and preparing quotations.
• Maintain and process Ultraseal Consignment Stock Customer Agreements.

Skills

Sales Administration

Microsoft Office

Education

GCSEs in Maths and English

Tools

Sage 1000

Job description

At Quaker Houghton, we make the essentials of everyday life possible and enable innovative approaches for a positive future. Our customers include the world’s most advanced and specialized automotive, steel, aluminum, aerospace, offshore, can, and mining companies. Based in every corner of the world, our people are passionate about what we do.

Role Overview

As a Sales Administrator, you will be part of the Customer Support team at Ultraseal, providing administrative support in Customer Service. This role is key to our goal of exceeding customer expectations.

Tasks

1. Process customer orders in accordance with Quality Processes.
2. Complete Contract Review Processes.
3. Maintain and process Ultraseal Consignment Stock Customer Agreements, including Customs Database management for Imports, Exports, and PVA reports.
4. Support the Commercial Team in generating, recording, and preparing quotations.
5. Distribute MSDS as per customer requirements.
6. Ensure compliance with all site EHS and Quality Policies and Procedures.

Requirements

1. Minimum GCSEs in Maths and English.
2. Extensive experience in a sales administration role.
3. Proficiency in Microsoft Office.
4. Experience with Sage 1000 is preferable.

Benefits

1. Competitive salary.
2. Two paid days annually for volunteering.
3. QH University: Continuous training at all levels.
4. Wellbeing, Mental Health, Women Inclusion, and DEI programs.

We are the global leader in industrial process fluids, operating in over 40 countries, continually innovating to help manufacturers stay ahead in a changing world. Our chemists, engineers, and industry experts partner with our customers to improve operations and efficiency across 100+ locations.

Our values: Live Safe, Exceed Customer Expectations, Drive Results, Embrace Diversity, Do Great Things Together, Act with Integrity.

Our core values guide our decisions and inspire us, fostering a safer, stronger Quaker Houghton. They embody our beliefs and shape our relationships internally and externally.