Sales Administrator

Extra Recruitment; Birmingham; On-site; GBP 25,000 - 28,000; Full time

Job summary

A leading recruitment agency is seeking a Sales Administrator for their manufacturing client in Birmingham. The role involves processing orders, maintaining customer records, and supporting the sales team. Ideal candidates will have experience in sales administration and excellent communication skills. Competitive salary and benefits are offered.

Benefits

20 days plus 8 bank holidays

Pension

Car parking space

Qualifications

• Previous experience in processing sales orders or a similar role.
• Exceptional interpersonal and customer service skills.
• Advanced knowledge of glass sales administration.

Responsibilities

• Receiving and processing orders.
• Liaising with the warehouse to complete customer requests.
• Maintaining and updating customer records.

Skills

Interpersonal skills

Customer service skills

Organization

Proactivity

Communication

Microsoft Office skills

Tools

SAP

SAGE

Word processing software

Spreadsheets

Outlook

Job description

Extra Recruitment is currently recruiting for a Sales Administrator for their manufacturing client in Birmingham.

Sales Administrator Responsibilities:

1. Receiving and processing orders.
2. Liaising with the warehouse to complete customer requests.
3. Verifying orders, including customers' personal information.
4. Contacting customers by phone or email to answer queries and obtain missing information.
5. Maintaining and updating customer records.
6. Directing feedback from customers to relevant departments.
7. Liaising with the sales manager and assisting with any queries.
8. Supporting the department with other administrative tasks as required.

Sales Administrator Details:

• Salary: £25,000 - £28,000 per annum
• Hours: Monday to Friday
• Holidays: 20 days plus 8 bank holidays
• Pension
• Car parking space

Sales Administrator Requirements:

• Previous experience in processing sales orders or a similar role.
• Exceptional interpersonal and customer service skills.
• Advanced knowledge of glass sales administration.
• Proficiency with word processing, spreadsheets, and Outlook software.
• Excellent written and verbal communication skills.
• Excellent Microsoft Office skills.
• Ability to work in a fast-paced industry; highly organized, proactive, and self-sufficient.
• Willingness to be trained on internal departmental systems like SAP/SAGE.

For more information, please hit apply!