Sales Administrator - Perry Bar

TN United Kingdom; Birmingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join an innovative company as a Sales Administrator in Birmingham, where you'll play a key role in processing sales orders and ensuring timely delivery of equipment. You'll work in a dynamic environment, collaborating with the sales team and managing customer inquiries. This position offers the opportunity to develop your skills in a supportive team, with a focus on quality and performance. If you're looking for a challenging role with a company that values its employees, this is the perfect opportunity for you!

Benefits

Company pension plan

25 days annual leave plus bank holidays

Employee assistance programme

Discount scheme with major brands

Qualifications

• Experience in sales administration or similar role is preferred.
• Strong organizational skills and attention to detail.

Responsibilities

• Process sales orders and ensure timely delivery and invoicing.
• Handle customer inquiries and maintain communication with sales team.
• Prepare sales back orders report and manage order files.

Skills

Excellent communication skills

Good telephone manner

Mathematical skills

Microsoft Office skills

Administration experience

Flexible approach to work

Tools

Baan

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

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Sales Administrator - Perry Bar, Birmingham

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Client:

Crown Lift Trucks Ltd

Location:

Birmingham, United Kingdom

Job Category:

-

EU work permit required:

Yes

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Job Reference:

d4d79057d3d5

Job Views:

3

Posted:

08.05.2025

Expiry Date:

22.06.2025

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Job Description:

Sales Administrator - Perry Bar

Job Description:

Sales Administrator - Perry Bar

Sales Administrator - Perry Bar

• Full Time
• Birmingham, UK
• With Professional Experience
• 5/7/25

About Crown Lift Trucks Ltd

Since its entry into the material handling industry in the 1960s, Crown Equipment Corporation has earned a reputation for exceptional product design, engineering and manufacturing of its award-winning line of electric lift trucks. From our smallest pallet truck to our highest lifting VNA truck, our goal is to always provide the user with the safest, most efficient and ergonomic forklift truck possible. Crown supports customers with a wide selection of electric forklift trucks ranging from pallet trucks to very narrow-aisle VNA trucks.

Our brand promise is:

“Crown designs, manufactures, distributes, services and supports material handling products that provide customers with superior value.”

Quality and performance are the foundation of Crown’s success. Since our inception, our company culture has always been about people performing and working as a team to ensure that quality is built into every forklift truck we make.

Crown’s headquarters, manufacturing facilities and network of branches offer diverse and challenging careers in a broad range of professional and vocational roles.

Job Description

We have an exciting opportunity for experienced Sales Administrator to join our team.

You will be responsible for ensuring that Sales orders are processed on a timely basis and ensuring that all equipment ordered is delivered and invoiced within forecasted month.

• D eveloping a thorough understanding of both Baan and of the Crown product range.
• Dealing with enquiries generated from the Sales force and keeping customers informed on delivery dates.
• Processing orders received from the Sales force, and booking the order onto Baan. Ensure the specification is correct and approved by the Manager. Ensure Baan order procedures are complied with.
• Raising invoices, and arranging delivery of equipment to customers in a timely manner. Ensure that the Salesmen are kept aware of delivery times and that installation information is issued to the Service Department.
• Progressing Crown factories and external suppliers to ensure delivery times are met. Raising paperwork to ensure trucks are put through the workshop and that transport is arranged for delivery. Ensure that all Baan procedures are complied with.
• Handling and resolving enquiries generated from the field. Ensuring Salesmen provide finance documents and liaise with other departments within the branch. Supporting the Sales Administration Manager in the running of the department.
• Preparing Sales Back Orders report for manager approval. Ensuring that forecasted delivery dates are maintained. Passing enquiries onto the Sales team in a timely manner.
• Raising and maintaining correct files and paperwork for each order received. Ensuring that the sales file is complete prior to delivering the truck and passing to the service desk.

Person Specification

Essential Skills:

• Excellent communication and reporting skills.
• Good telephone manner.
• Excellent all round mathematical and literacy skill.
• Fully understand and embrace the principles of procedures.
• Flexible approach to work and ability to work under pressure.
• Excellent Microsoft Office skills including Word, Excel and Outlook.
• Administration experience within an office.

Desirable Skills:

• Previous Sales administration experience .

Vacancy Details

Hours of Work:

Monday to Thursday – 8:00am to 4:30pm (with 1 hour unpaid for lunch)

Friday – 8:00am to 4:00pm (with 1 hour unpaid for lunch)

Target Salary:

Dependent on experience

Holidays:

25 days holiday.

At Crown, we know that our employees are the driving force behind our success in the material handling industry. We cultivate a culture of passionate people and inspired innovation. In fact, throughout Crown’s history, more than 1,000 employees have reached a 25-year milestone, and we are proud to have travelled their career paths with them.

From employee training and development to competitive compensation packages, we invest in our employees, knowing that people are always at the core of what moves us forward.

In addition to financial remuneration and participation, we our offer our employees various social benefits including but not limited to:

• Company pension plan.
• 25 days annual leave plus bank holidays.
• Excellent discount scheme with access to the best perks from some of the UK’s biggest brands.
• Employee assistance programme.

Please contact us via our website at:

Crown Lift Trucks Ltd
Karen Callander
Rutherford Road
Basingstoke
RG24 8PD
www.crown.com

If you have any further queries regarding this job, please do not hesitate to contact the Recruitment Team at Crown Lift Trucks Ltd on 01256 300211 or via [emailprotected]

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