Sales Admin Support

DNA Recruit; England; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

25 days holiday including Christmas closure

Flexi Friday scheme

Employee assistance programme

Training and development

Sabbatical options

Job summary

A creative technology agency in the United Kingdom is seeking a Lead Researcher to manage sales admin processes and support senior leadership. This role requires strong CRM knowledge and experience in data handling. Key responsibilities include managing the sales pipeline, preparing reports, and collaborating with marketing for lead follow-up. The ideal candidate should have excellent organizational skills and 1-2 years of relevant experience. This position offers various employee benefits including 25 days holiday and training opportunities.

Qualifications

• 1 to 2 years of experience in sales admin, business support, or CRM coordination.
• Strong CRM knowledge with tools like Synergist, HubSpot, or Salesforce.
• Confident with data handling and analysis in Excel or Google Sheets.

Responsibilities

• Manage the full sales admin process and CRM updates.
• Prepare sales reports, analysis, and monthly scorecards.
• Track commission payments and maintain supporting documentation.
• Collaborate with marketing on inbound leads and campaign alignment.
• Support creation of proposals, decks, and case studies.
• Assist with industry events and client hospitality.
• Identify opportunities to improve systems and processes.
• Provide organizational support to senior leadership.

Skills

Sales admin experience

CRM knowledge

Data handling and analysis

Organization skills

Communication skills

Tools

CRM systems (Synergist, HubSpot, Salesforce)

Excel

Google Sheets

Job description

Lead Researcher | Guiding candidate delivery across pharma advertising, events & experiential, and retail POP

We're working with a fast-growing creative technology agency who are searching for a Sales Admin Support professional. This role sits at the centre of their business development function and supports senior leadership across multiple business units. It is a great fit for someone highly organised, confident with CRM systems, and comfortable working with data, reporting, and sales processes.

The role

You'll look after the full administration of the sales pipeline, ensuring all leads and opportunities are logged, tracked, and accurate. You will work closely with senior stakeholders to keep the pipeline moving and will prepare regular reports, forecasts, KPI dashboards, and performance insights. The position also includes managing commission tracking, supporting the creation of sales materials, and coordinating activity around events, awards, and client engagement.

Alongside sales support, you will collaborate with marketing to ensure smooth lead follow up. You will also help improve internal processes, support system usage, and provide wider organisational support to the senior team when needed.

Key responsibilities

• Manage the full sales admin process, referral system, and CRM updates
• Prepare sales reports, analysis, and monthly scorecards
• Track commission payments and maintain supporting documentation
• Collaborate with marketing on inbound leads and campaign alignment
• Support creation of proposals, decks, case studies, and other collateral
• Assist with industry events, conferences, and client hospitality
• Identify opportunities to improve systems, processes, and reporting
• Provide admin and organisational support to senior leadership

Requirements

• 1 to 2 years’ experience in sales admin, business support, or CRM coordination
• Strong CRM knowledge (Synergist, HubSpot, Salesforce, or similar)
• Confident with data handling and analysis in Excel or Google Sheets
• Excellent organisation skills and attention to detail
• Good written and verbal communication
• Experience creating or supporting presentations and proposals

Tools you'll use

• 25 days holiday including Christmas closure
• Flexi Friday scheme and summer early finishes
• Employee assistance programme
• Training and development
• Sabbatical options, team socials, referral scheme and more