Sales Account Manager

Etb Tech; United Kingdom; Remote; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic Sales Account Manager to enhance customer relationships and drive sales. In this role, you'll be the key contact for business end-users, providing tailored IT solutions and ensuring customer satisfaction. Whether working remotely or in the office, you'll thrive in a collaborative environment, leveraging your expertise to identify needs and exceed expectations. If you're passionate about technology and eager to contribute to a supportive team, this opportunity is perfect for you. Enjoy a balanced work-life with Monday to Friday hours and no weekends!

Qualifications

• 2+ years of experience in inside sales or business development.
• Proven success in a fast-paced, target-driven environment.

Responsibilities

• Build and nurture strong relationships with existing customers.
• Understand customer pain points and recommend tailored IT solutions.
• Own your pipeline, update the CRM, and hit your sales targets.

Skills

Inside Sales

Telesales

Business Development

Customer Relationship Management

Technical Sales

Creative Problem Solving

Tools

CRM Tools

Digital Sales Platforms

Job description

Sales Account Manager (Remote or Office-Based)

Location: Remote (UK) or from one of our offices

Type: Full-time | Permanent

Salary: Competitive, with performance-based incentives

ETB Technologies delivers top-tier refurbished IT solutions to companies across the UK and beyond. Now we’re looking for a confident, tech-savvy Sales Account Manager to join our growing team. Whether you're working from home or alongside us in the office, you'll be the go-to expert for business end-user customers, building lasting relationships, identifying smart solutions, and driving sales in a supportive and fast-moving environment.

A Bit About the Role

As the face of ETB to your accounts, you’ll provide excellent service while proactively managing and growing customer relationships. You’ll identify needs, craft tailored solutions, and manage everything from quote to close — all while championing our customers and exceeding expectations.

Your Experience

1. A track record of thriving in fast-paced, target-driven environments
2. Proven success in inside sales, telesales, or business development — ideally in enterprise-level IT or a technical B2B sales environment, with at least 2 years of experience
3. Comfortable selling directly to business end users
4. Ability to produce creative and commercially sound solutions for your customers
5. Familiarity with CRM tools and digital sales platforms
6. Confident, solutions-focused, and customer-obsessed
7. Able to work independently but also enjoy being part of a collaborative, supportive team

What You’ll Be Doing

1. Be the Customer Champion: Build and nurture strong relationships with existing customers, ensuring their needs are met and identifying upsell opportunities
2. Deliver Tailored Solutions: Understand customer pain points and recommend the right IT solutions to solve them
3. Communicate Value: Confidently present the benefits of our products in a way that resonates with customers
4. Drive Results: Own your pipeline, update the CRM, and hit your sales targets
5. Collaborate for Success: Work with purchasing, marketing, and customer support to ensure a seamless customer journey
6. Support Customers End-to-End: Handle queries, provide quotes, close deals, and follow up — ensuring every interaction is spot-on
7. Mentor & Learn: Help junior team members grow while staying sharp with regular product and industry knowledge updates
8. Stay Competitive: Keep an eye on the market, share insights, help with competitor analysis, and support marketing efforts

Enjoy Monday to Friday working hours — no weekends!

Ready to Apply?

If you’re excited about this opportunity and believe you’re the perfect fit, we’d love to hear from you. Click Apply to start your journey with us — or if you’d rather chat it through first, give Pete a call at 01556 610167.

We’re committed to creating an inclusive, equal-opportunity environment for everyone. If you need any adjustments during the application process, just let us know — we’ll do our best to support you.