Sales Account Manager

TN United Kingdom; Horsham; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is looking for an enthusiastic Account Manager to join their dynamic team. This role offers a fantastic opportunity to provide exceptional service to clients while managing account renewals and cross-selling a range of IT solutions. With a commitment to innovation and a near-perfect Trustpilot rating, this forward-thinking company fosters a fun and social work environment that encourages professional growth. If you're self-motivated and eager to exceed targets, this is the perfect challenge for you!

Benefits

50% off Broadband & Utility packages

33 days holiday including bank holidays

Additional days off based on length of service

Buy & Sell holiday scheme

Complimentary fruit, tea, and coffee

Qualifications

• Proven experience in telecommunication/IT solution sales.
• Experience managing and retaining accounts while increasing profitability.

Responsibilities

• Grow and develop our existing customer base through daily account calls.
• Cross-sell and introduce additional services via multi-service discount proposals.

Skills

Telecommunication Sales

Account Management

Cross-Selling

Client Interaction

Self-Motivation

Tools

CRM System

Job description

Social network you want to login/join with:

Salary: £30,000 (Negotiable based on experience)

OTE: £60,000 (Real-life examples of overachieving, £80K+ possible)

Hours: 8:30 - 5:30 Monday to Friday

Location: Horsham, West Sussex

Are you ready to embrace a new challenge? We are seeking an enthusiastic, hardworking, and ambitious individual who would like an opportunity to build their career. If you enjoy a fun and social work environment along with having the opportunity to develop your skillset further, this is worth exploring!

We're not your average Managed Services Provider. With an impressive near-on 5-star Trustpilot rating and ISO 9001, 14001, and 27001 accreditations, we're at the forefront of innovation. We are constantly adding new clients to our family, while nurturing our existing ones who are thrilled with our service. Now, we're expanding our dynamic team and seeking driven, dedicated individuals to join us on our journey.

Due to rapid growth supported by customer base acquisitions, the Global 4 account management division is looking for an enthusiastic and proactive Account Manager. This role offers a fantastic opportunity to join this high-performing division. The successful candidate will provide exceptional service to our clients, manage account renewals, and cross-sell our full suite of services. You will be a hosted telephone and connectivity expert, with the tools to cross-sell IT support, Mobiles, Utilities, and Security services, supporting customers who house their key business services under one Global 4 roof.

What will you be doing?

• Grow and develop our existing customer base through daily account calls and on-site health checks.
• Cross-sell and introduce additional services and new platforms via our multi-service discount proposals.
• Retain customers by building strong relationships.
• Act as a point of contact for account queries, supported by our extensive support teams.
• Update customer and service information in our CRM system to identify future opportunities.
• Develop opportunity pipelines and track progress.
• Keep customers informed about installations and projects.

Required skills & experience

• Proven experience in telecommunication/IT solution sales.
• Experience managing and retaining accounts while increasing profitability through cross-selling.
• Self-motivated, hardworking, and enthusiastic with high energy.
• Proven track record of exceeding targets.
• Confident in telephone and face-to-face client interactions.
• Financially driven and goal-oriented.

Who are Global 4?

At Global 4, We Love Tech and offer a range of services to support UK businesses. Our vision is to solve technology challenges by advising and implementing the best solutions while delivering exceptional service. Our offerings include cloud telephony, IT, CCTV & Security, data connectivity, mobiles, and energy solutions.

As a forward-thinking company utilizing the latest technology, we support diverse clients across multiple industries. Our near-perfect Trustpilot rating demonstrates our commitment to Exceptional Service. Our processes and security are certified by ISO 9001, 14001, and 27001. We provide an unparalleled customer experience, welcoming hundreds of new clients annually, with high retention rates.

With a clear vision and strong values, Global 4 is expanding its team and seeking driven, passionate, and personable professionals to join our mission. We continue to Grow Together, investing in our people and our products. If you're seeking a change, a challenge, rewards, and the opportunity to Work Hard, Play Hard, now is the time to join Global 4!

What benefits will you receive?

• 50% off Broadband & Utility packages, free after two years.
• 33 days holiday including bank holidays.
• Additional days off based on length of service.
• Buy & Sell holiday scheme.
• Complimentary fruit, tea, and coffee.