Sales Account Manager

S Jones Containers Ltd; Aldridge; On-site; GBP 26,000 - 38,000; Full time

Job summary

S Jones Containers Ltd is seeking a Sales Account Manager in Aldridge, West Midlands. The role focuses on managing customer enquiries from initial contact to conclusion, while driving profitable container sales, hire and conversions.

You will handle quotations, follow-ups and develop new business in a fast-paced sales environment. Strong communication and relationship-building skills are essential, with a proactive approach to customer needs and service excellence.

Qualifications

• Minimum three years’ experience in a fast-paced sales environment.
• Strong customer communication and relationship-building skills.
• Proactive and solutions-oriented approach.
• Ability to manage enquiries and follow-ups in a timely and professional manner.

Responsibilities

• Manage incoming customer enquiries promptly and professionally across telephone, email and other communication channels.
• Take ownership of enquiries through to conclusion, ensuring customer requirements are fully addressed.
• Drive profitable sales while maintaining high standards of quality, professionalism and ethical trading.
• Prepare and issue accurate quotations and carry out appropriate follow-ups to support conversion.
• Actively identifying and developing new business opportunities, primarily across container sales, hire and conversions.
• Completing the administration associated with customer enquiries and order processing accurately and efficiently.
• Using and maintaining the CRM system to accurately record and update customer enquiries, interactions and records throughout the sales process.
• Following internal business processes and operational procedures to maintain consistency and accountability.
• Building your knowledge of our operations, products and services to better support customers and identify opportunities.
• Maintaining clear and professional communication with customers, suppliers and colleagues.
• Supporting colleagues and other appropriate duties during periods of absence or high demand.

Skills

Sales experience

Customer relationships

CRM experience

Job description

Real careers, long term opportunities, and a great employer.

Job Title: Sales Account Manager

• Working Hours: Rotating shifts of 07:30 – 16:00, 08:30 – 17:00, 09:00 – 17:30 Monday to Friday
• Location: Aldridge, West Midlands
• Contract Type: Permanent
• Start Date: ASAP

Job Description

We’re looking for an experienced and motivated Sales Account Manager to join our team, managing customer enquiries from initial contact through to conclusion while identifying opportunities to grow profitable business.

This is a hands-on sales role combining responsive customer service, quotation management, business development and sales administration. If you’re commercially focused, confident building relationships and thrive in a fast-paced sales environment, this could be the role for you.

About the Role

As Sales Account Manager, you’ll manage incoming customer enquiries across telephone, email and other communication channels, ensuring every enquiry is handled promptly, professionally and with a strong focus on maximising opportunities for conversion.

You’ll take ownership of enquiries through to their conclusion, preparing accurate quotations, carrying out appropriate follow-ups and ensuring customer requirements are fully addressed. Alongside managing incoming opportunities, you’ll actively seek new business, with a primary focus on container sales , hire and conversions .

Customer experience is central to the role. You’ll build professional relationships, maintain high standards of communication and ensure your approach reflects the quality, professionalism and ethical trading standards we expect across the business.

What You’ll Do

• Managing incoming customer enquiries promptly and professionally across telephone, email and other communication channels.
• Taking ownership of enquiries through to conclusion, ensuring customer requirements are fully addressed.
• Driving profitable sales while maintaining high standards of quality, professionalism and ethical trading.
• Preparing and issuing accurate quotations and carrying out appropriate follow-ups to support conversion.
• Actively identifying and developing new business opportunities, primarily across container sales, hire and conversions.
• Completing the administration associated with customer enquiries and order processing accurately and efficiently.
• Using and maintaining the CRM system to accurately record and update customer enquiries, interactions and records throughout the sales process.
• Following internal business processes and operational procedures to maintain consistency and accountability.
• Building your knowledge of our operations, products and services to better support customers and identify opportunities.
• Maintaining clear and professional communication with customers, suppliers and colleagues.
• Supporting colleagues and other appropriate duties during periods of absence or high demand.

About You

We’re looking for someone who is commercially focused, self-motivated and comfortable taking responsibility for customer enquiries from first contact through to completion. You’ll be able to work effectively in a busy sales environment while maintaining high standards of customer service and attention to detail.

You’ll also bring:

• A minimum of three years’ experience in a fast-paced sales environment.
• Strong customer communication and relationship-building skills.
• A proactive and solutions-oriented approach.
• The ability to manage enquiries and follow-ups in a timely and professional manner.
• A strong focus on customer needs and delivering high levels of service.
• Experience of working with CRM systems is highly desirable.
• The ability to work effectively as part of a collaborative team.
• A professional approach to sales and customer relationships.
• A willingness to continually develop your knowledge of the business, its products and services.

Why Join Us?

This is an opportunity to take on a varied sales role where you’ll manage opportunities from initial enquiry through to conclusion while also developing new business.

You’ll work across our container sales, hire and conversions offering, giving you the opportunity to develop a broad understanding of our products and services while building strong customer relationships and contributing directly to profitable sales growth.

What Our Customers Say

Gold 21st August 2026

Great

Jean 22nd June 2026

Excellent service, great staff. Do I get a calendar at Chrissy this year ?

Emma 22nd April 2026

Great service from start to finish. Made sure everything was as we requested. Great customer service

Simon 18th March 2026

really pleased with every aspect. Customer team excellent and deliveries good and excellent quality containers

Ian 18th March 2026

Positive experience – excellent customer service and very helpful delivery driver