About the Role
Based at the Etihad Campus in Manchester, the role helps lead the safe and secure delivery of matchdays and events across the Etihad Campus and, where required, the City Football Academy. The postholder plays a central role in protecting spectators, colleagues, players and visitors while helping Manchester City deliver welcoming, well-managed experiences that meet the highest standards of safety, security and compliance. Reporting to the Head of Safety and Security, the role sits within the Safety and Security team, which supports the safe operation of the Etihad Campus and City Football Academy across matchdays, events and day-to-day activity. The postholder works closely with colleagues across the Campus and, where appropriate, external partners to ensure safety and security arrangements are joined up and delivered consistently.
Key Responsibilities
- Help plan, manage and assure safety and security operations for fixtures and events at the Etihad Stadium and, where required, the Joie Stadium.
- Act as a Safety Officer or Deputy Safety Officer when needed.
- Make practical operational decisions that help protect everyone on site and support a positive experience for spectators, staff and event partners.
- Work with the Head of Safety and Security and other Safety and Security Managers to assess risk and prepare operational orders, event briefings and risk assessments.
- Ensure safety and security arrangements meet the General Safety Certificate, relevant legislation, guidance and Club policies.
- Support event resource planning, including the recruitment, training, deployment and welfare of employees, casual workers and agency personnel.
- Collaborate closely with teams across the Campus and, where appropriate, external partners so that safety and security arrangements are joined up and delivered consistently.
- Contribute to a positive safeguarding culture, ensuring concerns relating to children, vulnerable adults, women and girls are escalated promptly and managed in line with Club policies and statutory guidance.
Required Experience & Qualifications
- Experience planning and delivering safety and security operations for large-scale sporting or entertainment events.
- Comprehensive knowledge of relevant legislation, regulations and guidance, including Safety of Sports Grounds legislation and the Green Guide.
- An NVQ Level 4 qualification, or equivalent, in Spectator Safety Management, or substantial progress towards completion.
- The ability to evaluate operational risks, provide informed advice and identify practical solutions.
- Experience developing and delivering detailed operational plans and briefings.
- Clear organisational and coordination skills, with the ability to make informed decisions and work flexibly across event and matchday schedules.
- Proof of eligibility to work in the UK.
- Subject to a basic, standard or enhanced DBS check upon commencing employment, depending on the job role and responsibilities.
Preferred Skills
- Experience developing and delivering detailed operational plans and briefings in a sporting or event environment.
Workplace
- Based at the Etihad Campus in Manchester, with work across the Etihad Campus and, where required, the City Football Academy.
- Event and matchday working, including evenings, weekends and public holidays, will be required when needed.
Benefits & Perks
- 26 days' annual leave plus a day off for your birthday.
- Private healthcare and dental cover.
- Annual discretionary bonus.
- Health Cash Plan.
- Employee Assistance Programme with 24/7 GP support.
- Company pension and life assurance.
- Free on-site parking for Manchester-based employees.
- Complimentary breakfast and lunch.
- Access to a range of sports and leisure clubs.
- Cycle to work scheme.
- Give As You Earn.
- Discounted match tickets.