Safety & Security Manager

Edwardian Hotels London; Greater London; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

28 days holiday

Complimentary meals

Annual complimentary night stays

Pension scheme

Discount platform

Staff events

Job summary

The May Fair Hotel in London, part of Edwardian Hotels London, seeks an experienced Security Manager to safeguard guests, colleagues, and property. You will oversee all security functions, lead the security team, ensure compliance with UK legislation, and coordinate with local authorities during incidents.

Join a luxury environment that values discretion, safety culture, and exceptional service, with opportunities for professional development and a supportive team across departments.

Qualifications

• Proven experience as a Security Manager or senior security leader in a 5-star hotel or luxury environment.
• Strong knowledge of UK security legislation, emergency procedures, and risk management.
• Excellent communication and decision-making skills, especially under pressure.
• A discreet, guest-focused approach with the ability to manage sensitive situations.
• SIA licence preferred (DS/CP).

Responsibilities

• Oversee all security functions, including surveillance, incident response, and access control.
• Conduct regular risk assessments and implement proactive strategies to mitigate potential threats.
• Recruit, train, and supervise the security team, ensuring high standards of professionalism and readiness.
• Lead emergency procedures, coordinate with local authorities, and manage critical incidents with calm authority.
• Ensure adherence to health & safety legislation, fire safety protocols, and company policies.
• Plan and execute security measures for high-profile guests, private events, and sensitive situations.
• Work closely with Front Office, Maintenance, HR, and Senior Leadership to maintain a secure environment.

Skills

Security leadership

UK security legislation

Crisis management

Communication skills

SIA licence (DS/CP)

Job description

Join the UK's most dynamic collection of hotels and restaurants

At Edwardian Hotels London, it's the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our values: having Integrity, being Ambitious, and always Quality-Driven. Talented individuals who want to work alongside likeminded passionate people in a rewarding, fulfilling, and fun environment. We know that your unique talents and ambitions not only have the ability to exceed our guests' exacting standards, but also propel your own career potential in a company that recognises and rewards.

At Edwardian Hotels London we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the fore front of our culture.

The May Fair Hotel, one of London's most iconic 5-star destinations, is seeking an experienced Security Manager to safeguard our guests, team members, and property. This role is central to maintaining the hotel's reputation for refined luxury, privacy, and exceptional service.

As Security Manager, you will lead all security operations, ensure compliance with legal and brand standards, and cultivate a culture of safety across the hotel.

Overview:

Oversee all security functions, including surveillance, incident response, and access control.

Conduct regular risk assessments and implement proactive strategies to mitigate potential threats.

Recruit, train, and supervise the security team, ensuring high standards of professionalism and readiness.

Lead emergency procedures, coordinate with local authorities, and manage critical incidents with calm authority.

Ensure adherence to health & safety legislation, fire safety protocols, and company policies.

Plan and execute security measures for high-profile guests, private events, and sensitive situations.

Work closely with Front Office, Maintenance, HR, and Senior Leadership to maintain a secure environment.

About You:

Proven experience as a Security Manager or senior security leader in a 5-star hotel or luxury environment.

Strong knowledge of UK security legislation, emergency procedures, and risk management.

Excellent communication and decision-making skills, especially under pressure.

A discreet, guest-focused approach with the ability to manage sensitive situations.

SIA licence (Door Supervisor or Close Protection) preferred.

Confident in leading teams and influencing safety culture across departments.

Company Benefits:

28 days Holiday per annum including Bank Holidays increasing with long service

Complimentary hot meals, salad bar and unlimited beverages provided daily

Recommend a Friend Scheme of up to £500 per friend recommended.

Annual complimentary night stays within our hotels

Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends

Access to a discount platform for all of the most popular stores and outlets

Auto enrolment into our company pension scheme

Regular social events across all hotels

Annual company recognition events held in January each year

Wellbeing champions across all of our hotels

Access to our company doctor for medical appointments and occupational health support

Access for all hosts to our online learning platform Edwardian Academy

Opportunities for promotion and a wide range of training programs to support your development

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Safety & Security Manager - London, United Kingdom