Safeguarding Administrator

Croydon Health Services NHS Foundation Trust; Greater London; On-site; GBP 23,000 - 29,000; Full time

Job summary

Croydon Health Services NHS Trust is seeking a Safeguarding Administrator to support the CHSIST with confidential admin duties. You will maintain data systems, liaise with internal teams and external agencies, and ensure continuity of safeguarding information across hospital and community interfaces.

The role requires precise data handling, attention to deadlines, and a team-oriented, proactive mindset. Experience with NHS systems and safeguarding is preferred.

Qualifications

• Minimum of 2 years' experience working in a secretarial/administrative role in NHS or similar environment.
• Experience setting up office systems and minute taking.
• Comprehensive knowledge of relevant software packages.
• Understand the importance of confidentiality and professional communication.

Responsibilities

• Provide comprehensive administrative support to the CHSIST.
• Maintain accurate data systems and information sharing processes.
• Coordinate activities with multi-disciplinary team and external agencies.
• Provide cover to other administrative team members when requested.

Skills

Secretarial experience

Minute taking

Office software

Confidentiality

Communication skills

Professional image

Initiative

Team flexibility

Education

Secretarial/admin qualification

RSA typing

Tools

EMIS

Cerner

MS Office

Job description

Croydon is a busy, exciting and diverse place to work. The borough has one of the youngest populations in London and continues to grow.

Croydon Health Services cares for local people at Croydon University Hospital, Purley Memorial Hospital and in clinics and people's homes all across the borough.

We are a very close-knit and friendly organisation where everyone of our 3600 members of staff is valued. We strongly believe that our employees are our greatest asset and so through Listening into Action - our way of engaging staff - we empower everyone at any level to initiate and bring about real improvements in our care.

Join us and be a part of the team that is making Croydon proud. #choosecroydon

Job overview

The post will close once we have received a sufficient number of applications.

To provide efficient and confidential administrative support to the CHSIST, through the maintenance of accurate and up to date data systems, information sharing processes and effective team working.

The post-holder will work under the direction of the CHSIST Senior Safeguarding Administrator and will be required to work to support the CHSIST administrative team, Business Support Manager and any other members of the CHSIST team in various departments to facilitate efficient information sharing across the hospital and community interface. They will liaise with the multi-disciplinary team, internal departments and external agencies to ensure continuity in achieving excellence in patient care.

Main duties of the job

We are looking for a Safeguarding Administrator to work within the Croydon Health Integrated Safeguarding Team (CHSIST) to provide comprehensive and high quality administrative support to the team. If you have an interest in Safeguarding and want to be part of a team who protect those at a time where they are at their most vulnerable, this could be an ideal opportunity for you.

Attention to detail, with an ability to update databases accurately is an essential requirement for the role. We are looking for applicants who can demonstrate a methodical and logical approach to work. The post holder will be required to work to deadlines, and priorities within the office. Which at times can change so a flexible and initiative approach to your work is required. Previous experience of working with Partner Agencies is also sought but not essential.

The post holder will be required to coordinate their activities with other members of the Safeguarding Administration Team. Which include providing cover to other members of the administrative team when requested. Therefore, a team player approach is required to ensure an efficient and confidential service is provided.

Working for our organisation

Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.

Our main hospital site, Croydon University Hospital is one of the busiest in London. We're also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people's homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon.

Across the NHS everyone is working hard to meet growing demand and we're no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff.

If you want the opportunity to have a real impact, challenge yourself and be part of an NHS Trust that's making a real difference then a career at Croydon Health Services could be just what you're looking for.

Detailed job description and main responsibilities

***Please see the attached supporting document which contains more information about the role in the job description and person specification***

Person specification

Experience

Essential criteria

• Minimum of 2 years' experience working in a secretarial / administrative role in the NHS or similar environment
• Experience of setting up office systems. Experience in Minute Taking
• Comprehensive knowledge of relevant software packages
• Understand the importance of confidentiality
• Excellent written and verbal communication skills combined with an effective and courteous telephone manner
• Demonstrate honesty and integrity. Working within the Trust values. To portray a professional image at all times
• Ability to use own initiative. Enthusiasm and willingness to learn
• Ability and willingness to work flexible within the Teams structure

Desirable criteria

• Experience with EMIS and Cerner
• Experience of working in a safeguarding environment
• Working knowledge of NHS procedures

Education

Essential criteria

• Secretarial or administrative qualification. RSA 111 typing or equivalent word processing skills

Closing date

To help us manage recruitment efficiently, some vacancies may close early once we have received a sufficient number of applications.

Shortlisting

If you are successfully shortlisted, you will be contacted by email or SMS from the South West London Recruitment Hub. Please check your registered TRAC email regularly.

Safeguarding and DBS Checks

We are committed to safeguarding children and vulnerable adults. For roles with direct access to these groups, an Enhanced Disclosure and Barring Service (DBS) check will be required. All staff are expected to understand and uphold their safeguarding responsibilities as part of their role.