Safeguarding Quality & Assurance Officer

UHCW; Coventry; On-site; GBP 28,000 - 31,000; Full time

Job summary

University Hospitals Coventry and Warwickshire NHS Trust is seeking a Safeguarding Quality & Assurance Officer to support the Safeguarding Team with data collation, audits and administrative duties across the Trust. This role involves handling sensitive information about safeguarding adults and children and ensuring timely action on internal and external audits.

The post is a permanent, full-time position based at Coventry, with normal hours of 37.5 per week.

Qualifications

• Must possess GCSE A-C English and Maths and NVQ Level 3 in Business Administration.
• Recent office experience with safeguarding processes.
• Knowledge of MS Office and NHS IT systems.

Responsibilities

• Support safeguarding activity by collecting, collating and presenting data.
• Assist audits and provide assurances to Trust committees.
• Maintain data quality on Trust systems.
• Organise meetings, take notes and follow up actions.
• Provide administrative support for safeguarding training.

Skills

Data handling

MS Office

Interpersonal skills

Communication

Education

GCSE English

GCSE Maths

NVQ Level 3 in Business Administration

Tools

Trust IT systems

Job description

Safeguarding Quality & Assurance Officer

NHS AfC: Band 4

Main area Safeguarding Grade NHS AfC: Band 4 Contract Permanent Hours Full time - 37.5 hours per week Job ref 218-AC-B4-8350971

Site University Hospitals Coventry and Warwickshire Town Coventry Salary £28,392 - £31,157 per annum Salary period Yearly Closing 22/10/2026 23:59 Interview date 09/11/2026

Job overview

The post holder will provide comprehensive support and facilitation to the Safeguarding Team and the wider trust on all aspects of safeguarding. This will include provide comprehensive and confidential administrative and clerical activities to meet the needs of the service in accordance with Departmental, Trust and National standards, policies and procedures.

The post holder will be exposed to detail of safeguarding cases including neglext and abuse of both adults and children.

Please be advised that sponsorship is not eligible for this post.

Successful applicants will be required to provide an immunisation and vaccination report, from either their current UK occupational health provider or their UK GP.

Main duties of the job

• Support safeguarding activity through the collection, collation and presentation of data from a variety of source
• Support the provision of assurances that actions from internal and external audits are progressing to inform the Trust committees.
• Work effectively with colleagues, internally and externally to the organisation, to ensure the dissemination of information which is of a highly sensitive and restrictive nature, pertaining to vulnerable adults, children, young people and their families.
• Participate in safeguarding audits under the supervision of the Named Nurse for Safeguarding as per audit plan and monitor progress with subsequent action plans.
• Maintain high data quality standards by ensuring that the data entered onto Trust systems is accurate, complete and up to date.

Working for our organisation

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

Detailed job description and main responsibilities

• Support safeguarding activity through the collection, collation and presentation of data from a variety of sources.
• Support the Safeguarding Team in facilitation of incident investigations by organising meetings, ensuring that the relevant documentation is available, taking notes/minutes during the meetings and following up any resulting action plans.
• Support safeguarding training throughout the trust by means of administration and facilitation of classes.
• Support the provision of assurances that actions from internal and external audits are progressing to inform the Trust committees.
• Assist with safeguarding reports ensuring trust time limits are adhered to.
• Assist and administer as required the Child Death Overview Panel (CDOP) requirements.
• Facilitate the due diligence and adherence to key legislation including the Mental Health Act and the Mental Capacity Act.
• Manage stationary levels for the team through monitoring stock and ordering as required.
• To work effectively with colleagues, internally and externally to the organisation, to ensure the dissemination of information which is of a highly sensitive and restrictive nature, pertaining to vulnerable adults, children, young people and their families.
• Support the provision of information, advice and practical support to multidisciplinary specialty teams on all aspects of safeguarding.
• Participate in safeguarding audits under the supervision of the Named Nurse for Safeguarding as per audit plan and monitor progress with subsequent action plans.
• Ensure Trust wide standards are maintained and monitored to improve the quality of total care to all that come into contact with services provided by University Hospitals Coventry and Warwickshire NHS Trust.
• Comply with the principles of risk management including health and safety legislation, promoting high standards and acting immediately on hazards or unsafe practices in conjunction with other staff.
• Ensure that a comprehensive support and administration service is available to support the Safeguarding Team in compiling routine correspondence, reports and other associated documentation as appropriate.
• Participate in regular individual / team meetings, and personal reviews to achieve the objectives set for the post.
• Maintain high data quality standards by ensuring that the data entered onto Trust systems is accurate, complete and up to date.
• Work autonomously – organising, planning and prioritising own workload to meet the needs of the service. Manage and prioritise work in line with agreed schedules and in accordance with departmental professional standards
• To be responsible for personal continuing professional development articipate in appropriate training and development activities as required.

For further details of the role please see the attached job description.

Qualifications

• Must possess GCSE A-C English and Maths NVQ Level 3 in Business administration

Experience

• Must have recent office experience Recent experience of safeguarding processes Must have working knowledge of Microsoft Office packages Knowledge of Trust IT systems Experience of working with data bases Experience of Multi Agency working Previous experience of producing written documents / reports Previous experience of undertaking audits

Knowledge

• A broad understanding of safeguarding adults and children
• Understanding of the Safeguarding Boards Awareness of current safeguarding issues

Skills

• Flexible and adaptable Conscientious, with good attention to detail Team player Excellent interpersonal, communication and presentation skills (written and verbal) Capable of dealing with sensitive and distressing situations Well organised, ability to prioritise work, time manage multiple projects effectively and meet deadlines Motivated and enthusiastic Willingness to learn and develop Must be able to demonstrate an understanding of confidentiality in all aspects of work and the handling of sensitive information Must be able to take minutes of meetings

Commitment to Trust Values and Behaviours

• Must be able to demonstrate behaviours consistent with the Trust’s values. (As detailed in UHCW’s Values in Action document below) Applicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience

To ensure that we provide world-class patient care, UHCW recruits people that can demonstrate the Trust’s Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking a Values Based Interview/Assessment, which explores not only what you do but how and why you do it.
Before applying, we encourage you to review the Trust’s Values and Behaviours which can be accessed on the right side of this page under the job description.
The Supporting Information Section in your application should therefore reflect your understanding of the Trust’s Values and associated Behaviours. You will be expected to provide us with examples from work experience and/or personal life which demonstrate these values through your behaviour.

The Trust is committed to Equal Opportunities within the workplace. All vacancies will be considered for Job Share unless otherwise stated. All applicants who have a disability and who meet the minimum criteria for the job will be interviewed. Where a post has an overwhelming response, this Trust may use random selection in order to reduce numbers to interview, any disabled applicants will automatically be guaranteed an interview and will be exempt from this process.

In submitting an application form, you authorise University Hospital Coventry & Warwickshire NHS Trust to confirm from your previous or current NHS employer and other prior employers; previous NHS service details and personal data held about you, including Occupational Health data (inoculations and screening tests). This data will be transferred using NHS Electronic Staff Record and third-party systems via an automated process and only used for the purposes of obtaining and maintaining accurate employment records, should you be appointed to the post.

UHCW NHS Trust, by virtue of its Green Plan, is committed to ensuring that the way we provide services minimises the impact on the environment and the future health of the public e.g. zero waste to landfill, reducing our carbon footprint and increasing our recycling and reuse percentages.

If you are successful at interview you will receive a conditional offer of employment and we’ll ask you for information so that we can carry out pre-employment checks. You must successfully complete all pre-employment checks to progress to a final unconditional offer.

We must confirm the identity of our staff and their right to work in the United Kingdom. We will ask you to submit proof of your identity and right to work documents via a secure digital platform approved by the Home Office, named TrustID. Alternatively, you may be asked to attend our office with original documents.

Depending on you level of exposure with patients you may be required to undertake a Standard or Enhanced DBS. The cost of this check will be charged to you and will be deducted from your salary over the first 3 months of employment at the current rate.

All correspondence will be sent by email; please check your account regularly including your Junk/SPAM folders

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.