SaaS Implementation Project Manager – Hybrid London (RAID)

Opus Recruitment Solutions Limited; Greater London; Hybrid; GBP 61,000 - 75,000; Full time

Job summary

Opus Recruitment Solutions Limited is seeking an experienced Implementation Project Manager to lead software implementations for SaaS and enterprise clients from initiation to go-live. The role is hybrid in London, collaborating with customers, technical consultants and internal stakeholders to deliver on time and to scope.

You will govern projects, manage RAID and risks, chair governance meetings, and drive continuous improvement of methodologies and templates to ensure successful delivery.

Qualifications

• Minimum five years' experience managing customer-facing SaaS or enterprise software implementations.
• Strong governance, RAID management and executive stakeholder communication.
• Proven ability to manage multiple concurrent projects in fast-paced environments.
• Experience managing scope, resources, budgets and change control.
• Excellent organisation and prioritisation with delivery momentum across competing demands.
• Willingness to work across different time zones.

Responsibilities

• Own project initiation, planning, governance, reporting and project closure activities.
• Manage project scope, schedules, resources, budgets, risks, assumptions, issues and dependencies.
• Chair customer project meetings and deliver clear, concise and professional status reporting.
• Coordinate Technical Consultants, customer teams and internal stakeholders to ensure successful delivery.
• Challenge unrealistic timelines, commitments and expectations where required.
• Ensure effective change control processes are followed throughout the project lifecycle.
• Identify and escalate risks early, presenting practical mitigation and recovery options.
• Maintain customer confidence and strong working relationships throughout delivery.
• Support the continuous improvement of project methodologies, governance frameworks and delivery templates.

Skills

RAID management

Stakeholder communication

Governance

Multitasking

Education

PRINCE2

PMP

Agile Certification

Job description

Opus Recruitment Solutions Limited is seeking an experienced Implementation Project Manager to lead software implementations for SaaS and enterprise clients from initiation to go-live. The role is hybrid in London, collaborating with customers, technical consultants and internal stakeholders to deliver on time and to scope.

You will govern projects, manage RAID and risks, chair governance meetings, and drive continuous improvement of methodologies and templates to ensure successful delivery.