Rural Account Handler

Lawes Consulting Group; City of Edinburgh; Hybrid; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Hybrid working post-probation

Pension contribution and discretionary

Generous annual leave

Funding for professional quals

Wellbeing & support programmes

Job summary

Lawes Consulting Group in Scotland is seeking a Rural Account Handler to manage a portfolio of farm, estate and rural commercial clients, delivering technically sound advice and building long-term relationships with clients and insurers.

You will work closely with Account Executives, handle renewals and mid-term adjustments, obtain quotations, and ensure all activities comply with FCA governance and high service standards.

Qualifications

• Experience in farm, estate or rural insurance.
• Knowledge of rural property, liability and motor risks.
• Experience obtaining quotations and placing business.
• FCA requirements understanding within broking.
• Excellent organisational and communication skills.

Responsibilities

• Manage a portfolio of rural clients and day-to-day servicing.
• Prepare renewal documentation and manage renewal timelines.
• Obtain quotations with insurers for appropriate cover.
• Provide compliant advice on farm, estate and rural risks.
• Process mid-term adjustments and maintain policy documents.
• Support claims with specialist teams.
• Build strong relationships with clients, insurers and colleagues.
• Ensure FCA governance compliance.

Skills

Rural insurance

Farm & estate knowledge

Client relationship skills

Quotations & renewals

FCA compliance understanding

Organisation

Education

CII qualification (advantageous)

Tools

Job description

A well-established, independent insurance brokerage with a strong reputation in the rural sector is seeking a Rural Account Handler to join its specialist team.

This is an excellent opportunity for someone with agricultural or rural insurance experience who enjoys building long-term client relationships and delivering high-quality, technically sound advice. You will support a portfolio of farm, estate and rural commercial clients, working closely with Account Executives to ensure exceptional service and retention.

What You’ll Be Doing

• Manage a portfolio of rural and agricultural clients, supporting day-to-day servicing needs
• Prepare renewal documentation and proactively manage renewal timelines
• Obtain and negotiate quotations with insurers to secure appropriate cover
• Provide clear and compliant advice across farm, estate and associated rural risks
• Process mid-term adjustments and maintain accurate policy documentation
• Support claims processes in conjunction with specialist claims teams
• Develop strong relationships with clients, insurers and internal colleagues
• Ensure all activities comply with FCA and internal governance requirements

What You’ll Need

• Previous broking experience, ideally within farm, estate, rural or agricultural insurance
• Good technical knowledge of rural property, liability and motor risks
• Experience obtaining quotations and placing business
• Strong communication and relationship-building skills
• Sound understanding of FCA requirements within a broking role
• Organised, detail-oriented and able to manage workload effectively

Professional qualifications (CII) or progress towards them would be advantageous but are not essential.

What’s on Offer

• Hybrid working arrangements (post-probation)
• Pension contribution and discretionary bonus
• Generous annual leave allowance
• Funded professional qualifications and structured career development
• Wellbeing and employee support programmes

This is an opportunity to join a stable, respected brokerage with deep roots in the rural community and a strong focus on long-term client partnerships.

Contact Expert:

Elaine McCrink, Scotland - Regional Director on 07458 162859