Commercial Account Handler

Lawes Consulting Group; City of Edinburgh; Hybride; GBP 32 000 - 39 000; Plein temps

Avantages offerts par ce poste

Hybrid after probation

Pension

Discretionary bonus

Annual leave

Professional qualifications

Wellbeing support

Résumé du poste

Lawes Consulting Group in Edinburgh is seeking a Rural Account Handler to support a portfolio of farm, estate and rural commercial clients. You will work with Account Executives to deliver technically sound, compliant advice and maintain strong client partnerships.

The role focuses on renewals, quotations, and smooth servicing across rural risks, with hybrid working after probation. A background in agricultural insurance is preferred and professional qualifications are encouraged.

Qualifications

• Strong relationship-building skills with clients and insurers.
• Excellent communication and negotiation abilities.
• Experience obtaining quotations and placing business.
• Understanding FCA requirements within a broking role.

Responsabilités

• Manage a portfolio of rural and agricultural clients and provide day-to-day servicing.
• Prepare renewal documentation and manage renewal timelines.
• Obtain and negotiate quotations with insurers for appropriate cover.
• Provide compliant advice across farm, estate and rural risks.
• Process mid-term adjustments and maintain policy documentation.
• Support claims processes with specialist teams.
• Build strong relationships with clients, insurers and colleagues.
• Ensure activities comply with FCA and internal governance.

Connaissances

Relationship-building

Communication

Renewals management

Quotations

Formation

CII progression

Description du poste

Rural Account Handler

Location: Edinburgh /Scotland

Working Hours: 35 hours per week, Monday to Friday

Employment Type: Permanent (Hybrid working available post-probation)

Salary: Circa £35k, Dependent on experience

The Opportunity

A well-established, independent insurance brokerage with a strong reputation in the rural sector is seeking a Rural Account Handler to join its specialist team.

This is an excellent opportunity for someone with agricultural or rural insurance experience who enjoys building long-term client relationships and delivering high-quality, technically sound advice. You will support a portfolio of farm, estate and rural commercial clients, working closely with Account Executives to ensure exceptional service and retention.

What You’ll Be Doing

• Manage a portfolio of rural and agricultural clients, supporting day-to-day servicing needs
• Prepare renewal documentation and proactively manage renewal timelines
• Obtain and negotiate quotations with insurers to secure appropriate cover
• Provide clear and compliant advice across farm, estate and associated rural risks
• Process mid-term adjustments and maintain accurate policy documentation
• Support claims processes in conjunction with specialist claims teams
• Develop strong relationships with clients, insurers and internal colleagues
• Ensure all activities comply with FCA and internal governance requirements

What You’ll Need

• Previous broking experience, ideally within farm, estate, rural or agricultural insurance
• Good technical knowledge of rural property, liability and motor risks
• Experience obtaining quotations and placing business
• Strong communication and relationship-building skills
• Sound understanding of FCA requirements within a broking role
• Organised, detail-oriented and able to manage workload effectively

Professional qualifications (CII) or progress towards them would be advantageous but are not essential.

What’s on Offer

• Competitive salary
• Hybrid working arrangements (post-probation)
• Pension contribution and discretionary bonus
• Generous annual leave allowance
• Funded professional qualifications and structured career development
• Wellbeing and employee support programmes

This is an opportunity to join a stable, respected brokerage with deep roots in the rural community and a strong focus on long-term client partnerships.

Contact Expert:

Elaine McCrink, Scotland - Regional Director on 07458 162859

Email: [e-mail]