RTA Team Leader

Douglas Scott Global Recruitment; Leeds; Remote; GBP 40,000 - 65,000; Full time

Benefits offered by this job

Company pension scheme

Extra holidays

Flexible working hours/remote working

Performance related bonus

Private healthcare

Life Assurance

Employee Assistance Programme

Job summary

Douglas Scott Global Recruitment is seeking an RTA Team Leader for a Legal 500 law firm in Leeds. You will lead and develop a team handling Road Traffic Accident claims, ensuring excellent client outcomes and compliance with internal KPIs.

The role offers flexible hours and remote working options, with salary negotiable depending on experience. Strong RTA knowledge and leadership experience are essential for success in this expanding Personal Injury department.

Qualifications

• Proven RTA claims handling experience including litigation.
• Strong knowledge of relevant protocols, legislation and claims processes.
• Previous team leadership or supervisory experience preferred.

Responsibilities

• Lead and manage a team of RTA fee earners to achieve targets.
• Monitor performance through reviews, coaching, and feedback.
• Ensure claims are handled efficiently, compliantly, and to KPIs/SLAs.
• Provide technical guidance on RTA cases, including liability and quantum.
• Support recruitment, onboarding and training of team members.
• Drive a high-performance culture focused on client service.
• Analyse MI and performance data to identify trends and improvements.
• Handle escalated or complex cases as required.

Skills

RTA claims handling

Leadership

Coaching

Performance monitoring

Job description

RTA Team Leader

An RTA Team Leader is wanted for an excellent opportunity with a Legal 500 law firm based in Leeds. Salary is negotiable depending on experience.

My client is a national, leading UK law firm known for delivering high-quality services within the personal injury arena.

Due to continued growth and expansion, they are seeking an RTA Team Leader to join the growing Personal Injury department. In this role, you'll lead, motivate, and develop a team of fee earners handling Road Traffic Accident claims, ensuring excellent client outcomes while maintaining high performance and compliance standards.

This is a fantastic opportunity for someone with strong technical knowledge of RTA claims and proven leadership experience who is ready to make a real impact within a forward-thinking legal environment.

Key Responsibilities

• Lead and manage a team of RTA fee earners to achieve individual and team targets
• Monitor performance through regular reviews, coaching, and feedback
• Ensure claims are handled efficiently, compliantly, and in line with internal KPIs and SLAs
• Provide technical guidance on RTA cases, including liability, quantum, and litigation where appropriate
• Support recruitment, onboarding, and ongoing training of team members
• Drive a high-performance culture focused on client service and continuous improvement
• Analyse MI and performance data to identify trends and implement improvements
• Handle escalated or complex cases as required

Successful candidates will have proven RTA claims handling experience to include litigation and you will have strong knowledge of relevant protocols, legislation and claims processes. Previous team leadership or supervisory experience would be beneficial but by no means essential as we are also happy to consider experienced RTA Fee Earners who are looking to progress to a team leader position.

Benefits:

• Company pension scheme
• Option to buy extra holidays
• Flexible working hours/remote working
• Performance related bonus scheme
• Private healthcare
• Life Assurance
• Employee Assistance Programme including counselling, legal and consumer advice service

This is an exciting opportunity to work within a nationally recognised firm that is widely respected for its expertise in personal injury litigation.