Roving Support Manager: Lead Ops Across Branches

Switch; Normanton on Trent; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Company Car

30 days holiday

Pension contribution

Thrifty Savings platform

Summer and Christmas events

Cycle to Work

Discounted car hire

Bonus potential

Job summary

Switch is seeking a Roving Support Manager to oversee branch operations across multiple locations in the region while delivering exceptional customer service. You will lead a team, coordinate with other departments, and drive profitability and efficiency.

The role requires a hands-on manager with strong communication skills, a valid driving licence, and the ability to work in a fast-paced environment. Company car and benefits form part of the package.

Qualifications

• Ideally, you will have previous management experience in the service industry.
• Excellent customer service and communication skills are essential.
• Ability to work in a fast-paced environment and lead a team.

Responsibilities

• Identify and convert sales opportunities, upsell products, and develop new business.
• Motivate the team and maintain branch KPIs and service standards.
• Ensure training aligns with company guidelines and audit criteria.
• Coordinate operations across locations and manage branch assets and security.
• Communicate effectively with senior management to deliver targets.
• Plan time to optimise branch performance and customer service.
• Support cross-department collaboration for profitability.

Skills

Team leadership

Customer service

Communication skills

Driving licence

Job description

Switch is seeking a Roving Support Manager to oversee branch operations across multiple locations in the region while delivering exceptional customer service. You will lead a team, coordinate with other departments, and drive profitability and efficiency.

The role requires a hands-on manager with strong communication skills, a valid driving licence, and the ability to work in a fast-paced environment. Company car and benefits form part of the package.