Rough Sleeping Programs Lead – Housing Options

BCP Council; England; On-site; GBP 41,000 - 50,000; Full time

Job summary

BCP Council is seeking a Housing Options Team Manager to lead and coordinate rough sleeping interventions across Bournemouth, Christchurch and Poole. You will manage a team of housing practitioners, develop multi-agency partnerships and oversee performance reporting to MHCLG, ensuring services deliver trauma-informed, person-centred support.

The role requires knowledge of homelessness legislation, stakeholder engagement and a commitment to ending rough sleeping.

Qualifications

• A sound understanding of homelessness legislation and the challenges associated with rough sleeping.
• Experience of managing or supervising staff within housing, homelessness or related support services.
• An understanding of trauma-informed practice and the impact of multiple disadvantage.

Responsibilities

• Lead, supervise and support a team of housing practitioners delivering housing advice, homelessness prevention, and rough sleeping services.
• Motivate and develop staff to deliver high-quality, trauma-informed and person-centred support to individuals experiencing homelessness and rough sleeping.
• Coordinate and develop multi-agency approaches to tackling homelessness and improving outcomes for people with complex needs and multiple disadvantage.
• Contribute to the delivery, development and continuous improvement of homelessness and rough sleeping services across BCP.
• Communicate effectively with customers, colleagues and partner agencies to maximise engagement and achieve positive housing outcomes.
• Manage a varied workload and respond effectively to competing priorities within a fast-paced environment.
• Represent Housing Services at case conferences, safeguarding meetings and multi-agency forums.
• Build and maintain strong relationships with housing providers, health partners, criminal justice agencies, voluntary organisations and other stakeholders to ensure coordinated support for customers.
• Oversee programme performance, monitor outcomes, interrogate data and provide required reporting returns to the Ministry of Housing, Communities and Local Government.
• Use your knowledge of homelessness legislation and rough sleeping to support teams in preventing homelessness and securing sustainable housing outcomes.

Skills

Team leadership

Housing advice

Homelessness prevention

Partnership development

Stakeholder engagement

Trauma-informed practice

Job description

BCP Council is seeking a Housing Options Team Manager to lead and coordinate rough sleeping interventions across Bournemouth, Christchurch and Poole. You will manage a team of housing practitioners, develop multi-agency partnerships and oversee performance reporting to MHCLG, ensuring services deliver trauma-informed, person-centred support.

The role requires knowledge of homelessness legislation, stakeholder engagement and a commitment to ending rough sleeping.