Rough Sleeping Outreach Lead

Somerset County Council; Taunton; Hybride; GBP 35 000 - 49 000; Plein temps

Avantages offerts par ce poste

Generous annual leave

LGPS pension

Flexible and hybrid working

Health and wellbeing support

Volunteer opportunities

Résumé du poste

Somerset Council is seeking a leader to drive the Rough Sleeper Outreach and In-Reach and Prevention Service across North and West Somerset. You will coordinate daily operations, supervise staff, manage complex cases, and ensure trauma-informed support helps vulnerable individuals access housing and improve wellbeing.

The role focuses on multi-agency collaboration with housing, health, social care, and voluntary sector partners to reduce rough sleeping and align with government strategies.

Qualifications

• Experience working with vulnerable populations, particularly those experiencing homelessness.
• Proven track record in developing and implementing support plans.
• Experience in conducting outreach / in-reach and engagement activities.

Responsabilités

• Manage daily operations of the Rough Sleeper Outreach / In-Reach and Prevention Service.
• Monitor service delivery and respond promptly to operational challenges in real time.
• Develop and maintain staff rotas to ensure adequate staffing levels, including unsociable hours.
• Maintain accurate, timely records of client interactions, outcomes and service usage to support reporting and funding requirements.
• Lead structured case reviews to monitor progress, update support plans, and ensure coordinated interventions for individuals with complex needs.
• Manage diverse and high-risk caseloads, applying trauma-informed approaches to reduce barriers to housing and end rough sleeping.
• Develop and maintain strong collaborative relationships with key partners, including Police, NHS, Mental Health Service, Drug and Alcohol Services, and Housing providers.

Connaissances

Experience with vulnerable populations

Homelessness outreach

Case management

Staff supervision

Trauma-informed approach

Partnership building

Communication skills

Description du poste

Somerset Council is seeking a leader to drive the Rough Sleeper Outreach and In-Reach and Prevention Service across North and West Somerset. You will coordinate daily operations, supervise staff, manage complex cases, and ensure trauma-informed support helps vulnerable individuals access housing and improve wellbeing.

The role focuses on multi-agency collaboration with housing, health, social care, and voluntary sector partners to reduce rough sleeping and align with government strategies.