Rough Sleeper Tenancy Sustainment Worker

Merton Council; United Kingdom; Remote; GBP 40,000 - 41,000; Full time

Job summary

Merton Council in London is seeking a motivated Rough Sleeper Tenancy Sustainment Worker to join the Housing Options Service. You will work directly with people who have experienced rough sleeping, providing practical, person-centred support to help them access accommodation and sustain their tenancy.

You will build positive relationships with individuals who may have complex needs, identify barriers to maintaining accommodation, and coordinate support with internal and external services.

Qualifications

• Experience of working with people who are homeless or at risk of rough sleeping is advantageous.
• Ability to communicate clearly with diverse groups.
• Ability to coordinate with multiple services to support tenancy sustainability.

Responsibilities

• Provide practical, person-centred support to help clients access accommodation.
• Identify barriers to tenancy sustainability and coordinate with partner agencies.
• Engage with individuals who have experienced rough sleeping to build trust and rapport.

Skills

Communication

Interpersonal skills

Problem solving

Teamwork

Job description

Grade/Salary: ME9 £39,519 - £40,575 per annum

We are looking for a motivated and resilient Rough Sleeper Tenancy Sustainment Worker to join our Housing Options Service.

You will work directly with people who have experienced rough sleeping, providing practical, person-centred support to help them access accommodation and successfully sustain their tenancy. Working with individuals who may have complex needs, you will build positive relationships, identify barriers to maintaining accommodation and coordinate support with relevant internal and external services.

You will need excellent communication and engagement skills, a practical approach to problem solving and the ability to work effectively with partner agencies. Experience of working with people experiencing homelessness, rough sleeping or other complex housing and support needs would be an advantage.

This is an opportunity to make a real difference by helping some of our most vulnerable residents achieve greater housing stability and independence.