Rotational Retail Banking Degree Apprenticeship

HSBC Group; Birmingham; On-site; GBP 22,000 - 26,000; Full time

Job summary

HSBC is offering a Retail Banking Rotational Degree Apprenticeship in Birmingham. You will join a structured programme blending training, placements across branches and contact centres, and a BSc (Hons) with the University of Exeter.

You’ll work on customer journeys, data analysis, and digital banking initiatives to support better business outcomes. The programme emphasizes curiosity, problem-solving and teamwork, with placements across business areas and exposure to senior leaders.

Qualifications

• Analytical thinking and problem solving to turn data into clear actions.
• Strong communication skills to convey insights and recommendations.
• Teamwork and collaboration across products, customer, and delivery teams.

Responsibilities

• Support improvements to customer journeys and digital banking initiatives.
• Analyze trends in data and feedback to inform practical solutions for HSBC UK Retail Banking.
• Contribute to presentations for senior leaders and assist with service and customer experience projects.

Skills

Analytical thinking

Communication skills

Teamwork

Initiative

Problem solving

Adaptability

Education

BSc (Hons) in Applied Retail and Commercial Banking (University of Exeter)

Job description

HSBC is offering a Retail Banking Rotational Degree Apprenticeship in Birmingham. You will join a structured programme blending training, placements across branches and contact centres, and a BSc (Hons) with the University of Exeter.

You’ll work on customer journeys, data analysis, and digital banking initiatives to support better business outcomes. The programme emphasizes curiosity, problem-solving and teamwork, with placements across business areas and exposure to senior leaders.