Rotational Retail Banking Apprenticeship

HSBC Holdings plc; Birmingham; Hybrid; GBP 18,000 - 23,000; Full time

Job summary

HSBC Holdings plc in Birmingham invites applications for its Retail Banking Rotational Degree Apprenticeship. The programme starts October 2027 and runs for 50 months across placements to build knowledge of customer journeys and digital banking.

You will study a BSc (Hons) in Applied Retail and Commercial Banking with the University of Exeter while gaining hands-on experience in branches, contact centres and head office teams.

Qualifications

• Eligibility criteria: full-time from Nov 2027 for 50 months.
• GCSEs: five at grade 4/C or above.
• A-levels: minimum of BCC (or equivalent) across top 3.

Responsibilities

• Work across Retail Banking to improve customer journeys and digital banking.
• Assist with reviewing customer feedback and data trends.
• Turn insights into actionable recommendations for senior leaders.

Skills

Analytical thinking

Communication skills

Teamwork

Initiative

Curiosity

Education

BSc (Hons) in Applied Retail and Commercial Banking

Job description

HSBC Holdings plc in Birmingham invites applications for its Retail Banking Rotational Degree Apprenticeship. The programme starts October 2027 and runs for 50 months across placements to build knowledge of customer journeys and digital banking.

You will study a BSc (Hons) in Applied Retail and Commercial Banking with the University of Exeter while gaining hands-on experience in branches, contact centres and head office teams.