Rotational Patient Pathway Administrator

Oxford University Hospitals NHS Foundation Trust; Oxford; On-site; GBP 25,000 - 32,000; Full time

Job summary

Oxford University Hospitals NHS Foundation Trust is recruiting for a Rotational Patient Pathway Administrator within Specialist Surgery NOTSSCaN Division. The post is rotational across services, with duties across the patient journey from 08:00 to 17:00 and a focus on supporting clinical teams in delivering high-quality care.

The role involves full secretarial/administrative support, typing, handling telephone enquiries, managing outpatient clinics and diagnostic waiting times, and ensuring

Qualifications

• Strong administrative and secretarial abilities supporting clinical teams.
• Experience handling outpatient clinics, telephone enquiries and patient correspondence.
• Ability to manage the patient pathway and waiting times in line with policy.

Responsibilities

• Provide full secretarial and administrative support to Consultants, teams and patients.
• Typing of correspondence and managing patient appointments.
• Coordinates and supports multiple departments within Specialist Surgery.

Skills

Administrative support

Secretarial skills

Organisation

Telephone skills

Typing

Job description

An exciting opportunity has arisen for aRotationalPatient Pathway Administrator in Specialist Surgery within the NOTSSCaN Division.

This is a rotational role, meaning the post holder will workacross a variety of services within Specialist Surgery, depending on operational need.

This ensures service continuity and provides broad experience across the division. Flexibility is essential, as duties and locations may vary to maintain service cover between 08:00 and 17:00.

Previous applicants need not apply.

The post holder will need to have a strong administrative skill that underpins the patient journey and supports clinical teams in delivering high quality patient care and can make a real difference to the patient experience. The post involves providing full secretarial and administrative support to Consultants, their teams and patients including typing of correspondence, dealing with telephone enquiries, managing outpatient clinics and diagnostic waiting times and taking responsibility for managing the whole patient pathway in line with the Elective Access policy.

Good secretarial skills are required. This position requires the demonstration of strong organisational skills and the ability to adapt and work on your own initiative.This is a rotational rolewhich will enable the successful candidate to rotate within the different Departments within Specialist Surgery, giving them a wide range of knowledge of the division.

Oxford University Hospitals NHS Foundation Trustis one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. Find out more here www.ouh.nhs.uk

The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.