Rota & Workforce Engagement Lead

Arc Recruitment; England; On-site; GBP 30,000 - 38,000; Full time

Job summary

Arc Recruitment is seeking an organised and proactive Rota & Staff Engagement Coordinator to join a growing organisation supporting children and young people through specialist programmes. In this role you will own scheduling, create and maintain rosters in advance, and work closely with managers to ensure services are fully staffed and safeguarding requirements are met.

You will produce workforce reports and drive continuous improvements in planning and efficiency.

Qualifications

• Experience managing staff rotas or workforce scheduling.
• Excellent organisational and planning skills.
• Strong communication and relationship-building abilities.
• Able to prioritise multiple tasks and work to deadlines.
• Confident using Microsoft Office and digital scheduling systems.
• High attention to detail and strong problem-solving skills.

Responsibilities

• Manage workforce scheduling using a digital rota system.
• Produce and maintain staff rotas well in advance.
• Ensure staffing levels meet operational and safeguarding requirements.
• Monitor workforce capacity and forecast future staffing needs.
• Coordinate cover for sickness, annual leave and emergencies.
• Advertise available shifts and promote early uptake.
• Build relationships with operational managers and frontline staff.
• Act as the main point of contact for rota-related queries.
• Maintain accurate staff records, training and availability.
• Produce rota and workforce reports.
• Identify opportunities to improve workforce planning and efficiency.
• Work collaboratively with internal teams to ensure excellent service delivery.

Skills

Organisation

Planning

Communication

Prioritisation

Microsoft Office

Digital rota systems

Proactive mindset

Team collaboration

Problem-solving

Tools

Microsoft Office

Digital rota system

Job description

Arc Recruitment is seeking an organised and proactive Rota & Staff Engagement Coordinator to join a growing organisation supporting children and young people through specialist programmes. In this role you will own scheduling, create and maintain rosters in advance, and work closely with managers to ensure services are fully staffed and safeguarding requirements are met.

You will produce workforce reports and drive continuous improvements in planning and efficiency.