Rota Coordinator for General Internal Medicine | The Royal Wolverhampton NHS Trust

Royal Wolverhampton NHS Trust; Wolverhampton; On-site; GBP 26,000 - 32,000; Full time

Job summary

The Royal Wolverhampton NHS Trust is seeking a proactive Rota Coordinator to join the General Internal Medicine (GIM) team on a 12-month fixed-term contract. You will coordinate rotas, manage leave, and support safe staffing levels to deliver high-quality patient care.

Working with the GIM Management Team, you will ensure rotas are planned, reviewed, and updated, handling absences and ensuring compliance with national quality standards. This is a busy, hands-on role in a leading NHS trust.

Qualifications

• Experience in rota management or workforce scheduling.
• Strong communication and negotiation skills.
• Ability to analyse information and resolve staffing issues.

Responsibilities

• Coordinate medical staff rotas to ensure safe staffing levels.
• Manage leave requests and mitigate staffing gaps.
• Liaise with GIM Management Team to plan rotas and respond to changes.
• Attend meetings and report on staffing gaps and actions.
• Communicate with staff and external contacts about policies and procedures.

Skills

Rota coordination

Staff scheduling

Healthcare administration

Communication

Job description

Rota Coordinator for General Internal Medicine | The Royal Wolverhampton NHS Trust

Are you highly organised, proactive, and passionate about supporting high-quality patient care? The Royal Wolverhampton NHS Trust is seeking an enthusiasticRota Coordinatorto join ourGeneral Internal Medicine (GIM) Teamon a12-month fixed-term contract.

This is an exciting opportunity to play a pivotal role in ensuring the effective coordination of the medical workforce across GIM services, supporting safe staffing levels and contributing to the delivery of high-quality patient care.

As a Rota Coordinator, you will work closely with the GIM Management Team to ensure rotas are planned, coordinated, and managed effectively, helping the service achieve operational efficiencies and maintain compliance with national quality standards.

You will be responsible for coordinating medical staff rotas, managing leave requests, mitigating staffing gaps, and supporting the day-to-day deployment of junior doctors. Working in a fast-paced environment, you will be a key point of contact for medical staff and managers, ensuring services are safely staffed and operationally supported.

• To communicate information with staff on a variety of departmental matters and procedures.
• To communicate complicated administrative information to staff from other departments and externalcontacts.
• To communicate complex, sensitive, contentious information with a range of stakeholders, where persuasion or negotiation is required.
• To exercise judgements when dealing with enquiries and to analyses information to resolve problems.
• To develop and implement plans/work streams and to manage and organise activities.
• To develop and implement administration policies for own area of work.
• To attend meetings both in person and online to share and provide narrative for any gaps in medical staffing along with progress of measures taken to cover the shift and any outstanding actions as well as escalations.
• To support the General Internal Medicine (GIM) management team to achieve sustainable operational efficiencies and compliance with national quality standards by ensuring effective rota coordination for the medical workforce.
• To co-ordinate, plan and generate staff rotas that reflect appropriate skill mix and distribute as appropriate.
• To identify rota issues and put in place solutions in conjunction with GIM Management Team where appropriate.
• Review unexpected absences on a daily basis and in conjunction with GIM Management Team put in place solutions to ensure gaps are mitigated and services are able to provide a safe level of coverContact doctors where urgent cover is required, supporting medical staff new in post with rota/shift management.
• Request and monitor Bank/shifts for GIM, providing a weekly submission to the GIM Management Team, liaising with the medical staffing department.
• Receive and respond effectively to annual leave and study leave requests for junior doctors ensuring the Trust authorisation process is followed.
• Monitor sickness, study and annual leave requests for junior doctors, maintaining accurate records, ensuring sufficient cover in place for periods of leave.
• Ensure paperwork available for Consultants/Operational Managers carrying out return to work interviews following periods of sickness.
• Escalate any issues to the GIM Management Team.

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We’re passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as “Good” by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

This advert closes on Sunday 15 Nov 2026