Rota Coordinator - Flexible Hours in Urgent Care

Suffolkfed; United Kingdom; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Flexible working

Training budgets

Cycle to work

Death in service cover

Annual leave 27+ days

Blue Light Card

Job summary

Suffolkfed is seeking a Rota Administrator to coordinate staff rotas and ensure safe, effective service delivery across our care services in the Suffolk area. The role focuses on building strong relationships with bank staff, encouraging shift uptake, and providing timely responses to rota queries.

You will join the Urgent Care Operations Team and contribute to continuous staffing coverage. A DBS check is required, and the role involves supporting a busy healthcare environment with excellent

Qualifications

• Proven ability to communicate clearly by phone and email.
• Experience coordinating staff rotas and scheduling.
• Ability to build positive relationships with bank staff and employees.
• Strong organisational and problem-solving skills with attention to detail.
• Experience in healthcare, workforce scheduling or rota management is desirable but not essential.

Responsibilities

• Coordinate and maintain staff rotas for safe service delivery.
• Build relationships with bank staff and encourage shift uptake, including short-notice covers.
• Act as a first point of contact for rota and staffing queries via phone, email and other communications.
• Support the operations team by updating workforce systems and keeping accurate records.
• Work in a fast-paced environment with changing priorities and strong organisational skills.

Skills

Phone communication

Scheduling

Relationship building

Organisational skills

Problem solving

Job description

Suffolkfed is seeking a Rota Administrator to coordinate staff rotas and ensure safe, effective service delivery across our care services in the Suffolk area. The role focuses on building strong relationships with bank staff, encouraging shift uptake, and providing timely responses to rota queries.

You will join the Urgent Care Operations Team and contribute to continuous staffing coverage. A DBS check is required, and the role involves supporting a busy healthcare environment with excellent