Room Technician

The Celtic Collection; Caerleon; On-site; GBP 25,000 - 33,000; Full time

Benefits offered by this job

Discounts on food and beverage and spa

Job summary

The Celtic Collection is seeking a Room Technician at the Celtic Manor Resort in Newport. This permanent role supports maintenance across bedrooms and facilities, delivering high standards for guests and colleagues.

You will perform a variety of tasks, repairs and preventative work to ensure safety, presentation and full operability of accommodation and public areas. Ideal candidates will have a relevant maintenance qualification, 3+ years' hospitality maintenance experience, strong tool skills,

Qualifications

• A relevant maintenance qualification (electrical, plumbing, or related discipline).
• At least three years' maintenance experience in hospitality or similar environment.
• Experience using hand and power tools safely and effectively.
• Good communication skills and the confidence to interact professionally with guests and colleagues.
• Basic IT skills and experience completing maintenance records and reports.
• A proactive approach to problem solving and maintaining high standards.
• A full UK driving licence.
• The physical capability to undertake a hands-on role and respond to operational requirements across the resort.

Responsibilities

• Carry out maintenance and repair work across resort bedrooms and facilities.
• Diagnose and resolve faults relating to electrical systems, plumbing, heating, air conditioning and bedroom fixtures and fittings.
• Maintain room lock systems, safes, televisions and other guest-room equipment.
• Support the safe operation of resort systems including fire alarms, lifts and building management systems.
• Complete maintenance reports and accurate job records.
• Participate in equipment checks, audits and preventative maintenance programmes.
• Ensure all work is completed in line with health and safety requirements.
• Respond promptly to maintenance requests and help deliver an exceptional guest experience throughout the resort.

Skills

Communication skills

IT basics

Proactive problem solving

UK driving licence

Physical fitness

Education

Maintenance qualification (electrical/plumbing or related)

Tools

Hand and power tools

Job description

Job Title - Room Technician

Department – Maintenance

Contract Type – Permanent

Rate of Pay – £28,840 per annum plus excellentcompany benefits

Hours – 40 hours per week, over 5 days

Location – Newport, NP18 1HQ

ID – REQ6717

Overview

Join the 'Greatest Story in Hospitality' by becoming one ofour Maintenance Hospitality Heroes at the Celtic Manor Resort.
As a Room Technician, you will play a vital role inmaintaining the high standards our guests expect across our luxury resort.Supporting our bedrooms and facilities, you will carry out a wide range ofmaintenance tasks, repairs and preventative works to ensure our accommodationand guest areas remain safe, well-presented and fully operational.
This is an excellent opportunity for an experiencedmaintenance professional who enjoys variety in their day, takes pride indelivering high standards, and is committed to providing an exceptionalenvironment for both guests and colleagues.

Our ideal hero will have

• Arelevant maintenance qualification, such as electrical, plumbing or arelated discipline
• Atleast three years' maintenance experience within a commercial, hospitalityor similar environment
• Experienceusing hand and power tools safely and effectively
• Goodcommunication skills and the confidence to interact professionally withguests and colleagues
• BasicIT skills and experience completing maintenance records and reports
• Aproactive approach to problem solving and maintaining high standards
• Afull UK driving licence
• Thephysical capability to undertake a hands-on role and respond tooperational requirements across the resort

Implementing our 'Yes, We Can' philosophy, you will

• Carryout maintenance and repair work across resort bedrooms and facilities
• Diagnoseand resolve faults relating to electrical systems, plumbing, heating, airconditioning and bedroom fixtures and fittings
• Maintainroom lock systems, safes, televisions and other guest-room equipment
• Supportthe safe operation of resort systems including fire alarms, lifts andbuilding management systems
• Completemaintenance reports and accurate job records
• Participatein equipment checks, audits and preventative maintenance programmes
• Ensureall work is completed in line with health and safety requirements
• Respondpromptly to maintenance requests and help deliver an exceptional guestexperience throughout the resort

Be recognised and rewarded

• Accessto career development training from day one
• Discountson food and beverage and hotel stays
• Discountedleisure membership
• FreeGP virtual appointment service
• 24/7wellbeing helpline
• NESTpension scheme
• SocialClub
• Staffappreciation events
• Monthlyand end-of-year awards

Grow with us

• As a Celtic Collection employee, you will be able to say:
• I amequipped, trained and supported to do the best job I can
• I amproud to be part of The Celtic Collection and would recommend it to others
• I work in an inclusive, friendly, positive and constructive environment
• I amencouraged to learn, grow and develop and to try new things in my roleI amthanked and recognised for the work I do, and my views and ideas arevalued
• I amclear about our ambition, and I can contribute to it every day

Recruitment information

In accordance with UK immigration legislation, allapplicants must have the legal right to live and work in the United Kingdom.Successful candidates will be required to provide original documentation toverify their eligibility to work in the UK prior to employment, in line withHome Office guidance.

The Celtic Collection is committed to being an equalopportunities employer. We welcome applications from all individuals regardlessof age, disability, gender identity, marital status, race, religion or belief,sex, or sexual orientation. We strive to ensure a fair and inclusiverecruitment process for all candidates.