Room Attendant

Luxury Family Hotels; United Kingdom; Remote; GBP 21,000 - 24,000; Full time

Benefits offered by this job

Training and development

Extra day’s holiday for birthday

EarlyPay

Cycle to work scheme

Help@Hand health and wellbeing service

Life Assurance Benefit

Enhanced maternity/paternity packages

Volunteer day off

LFH Benefit Hub

50% off Food & Beverage & Spa

Discounted hotel stays

Job summary

The Ickworth, part of Luxury Family Hotels, is seeking a Room Attendant to uphold luxury standards of cleanliness and guest comfort. This permanent role offers 32 hours per week, including weekends, at £12.71 per hour plus a generous service charge.

You will join a friendly housekeeping team to ensure bedrooms and public areas are spotless, restocked, and prepared for guests, with full training provided where needed. The hotel values care, warmth, and memorable guest interactions.

Qualifications

• Charisma, engaging personality and passion for hospitality and great service.
• Keen eye for detail, able to work within tight timeframes and perform a physical role.
• Previous housekeeping experience is desirable, but full training will be provided.
• Flexible to work various shifts, including weekends and holidays.

Responsibilities

• Ensure high quality room and public area cleans as part of the housekeeping team; restock in-room amenities and perform deep cleans when needed.
• Maintain a safe environment; check equipment and use chemicals per instructions.
• Create memorable guest experiences by engaging with guests, including children, in a friendly manner.

Skills

Charisma

Engaging personality

Hospitality service

Attention to detail

Job description

Contract: Permanent
Salary: £12.71 per hour plus generous service charge and great benefits

The Ickworth, part of Luxury Family Hotels, is entering an exciting new era. Join our team as Room Attendant and play your part in shaping the next chapter of this much-loved Suffolk retreat.

If you are passionate about ensuring guest comfort and maintaining impeccable standards of cleanliness then this is an exciting opportunity to contribute to the success of a luxury hotel known for its exceptional service and welcoming culture.

The Role:

Working alongside a friendly and motivated team you will play a pivotal role in ensuring that our guests experience the epitome of comfort and cleanliness during their stay.

This is a permanent position at 32 hours per week, which includes weekends, at an hourly rate of £12.71 per hour plus service charge.

Key responsibilities:

• Ensure high quality room and public area cleans: You will work as part of the housekeeping team to ensure all assigned bedrooms and public areas are turned around and cleaned to the highest standard. This will include a full restock of all in-room guest amenities. You will be asked to conduct thorough deep cleans on occasion.
• Ensure a safe environment for our guests: You will maintain and check all equipment regularly and report any defects. Ensure all equipment and chemicals are used correctly as per manufacturer instructions.
• Make long-lasting unique memories: We welcome your charisma and personality and encourage you to create memories and relationships with our guests – especially the littlest ones!

To succeed in this role, we are looking for someone who has:

- Charisma, Engaging personality, and passion for hospitality and providing great service to our guests.
- A keen eye for detail, working to tight timeframes, and enjoying a physical job role
- Ability to interact with all guests and ability to have fun and engage with our younger guests.
- Previous experience in housekeeping is desirable, but full training will be given.
- Flexibility to work various shifts, including weekends and holidays, as needed.

Why work with us?

• Training and development is central to life at LFH, it’s something we truly value. We are proudly certified by the Institute of Hospitality and support our teams’ development through partnerships with award-winning, hospitality specific apprenticeship providers.
• An extra day’s holiday for your birthday
• EarlyPay – Need to access some of your monthly salary a little early sometimes? No problem!
• Cycle to work scheme
• Help@Hand - Our online health and wellbeing service – Get same day remote GP appointments, Mental Health support and Physiotherapy on us.
• Life Assurance Benefit for peace of mind for your loved ones.
• Enhanced Maternity and Paternity packages
• Want to give back but never have the time? We will give you a paid day off for any volunteering or fundraising you would like to get involved in once a year
• The LFH Benefit Hub – Easily accessible employee discount platform for you to take advantage of at your favourite high street and online retailers
• 50% off Food and Beverage and the Spa across Luxury Family Hotels.
• Incredible discounted hotel stays for you, friends and family

Please ensure you check the hotel location as some of our hotels are hidden away and you will have to use your own transport to locate us!

Who are LFH?

The Ickworth is stepping confidently into a new chapter. Set within the breathtaking Suffolk countryside, this remarkable hotel, framed by sweeping parkland and rich history, continues to evolve while honouring its extraordinary heritage. As a proud member of the Luxury Family Hotels collection, The Ickworth is dedicated to creating meaningful experiences for every generation, blending warm hospitality with moments that families remember for years to come.
As we look ahead, we are seeking passionate and committed individuals to join us at this exciting time. This is a wonderful opportunity to become part of a team that values care, character, and attention to detail, and to help shape the future of one of Suffolk’s most distinctive family escapes.

Here at LFH we are an equal opportunities employer and strive to create a diverse and accessible workplace for all. We believe in a culture and inclusive team member experience that values people from all backgrounds, race and religions. We respect, value and embrace diversity and ensure everyone is recognised and respected, we celebrate our differences.