FOOD AND BEVERAGE ASSISTANT

Woolley Grange; West Suffolk; On-site; GBP 15,000 - 21,000; Part time

Job summary

Luxury Family Hotels is seeking a Food and Beverage Assistant at The Ickworth in Suffolk. You will work closely with the kitchen team to deliver outstanding service and create lasting memories for guests, especially families with children.

Flexibility is key with weekend shifts and casual hours. A positive attitude, great communication, and a strong focus on cleanliness and safety are essential for success in this role.

Qualifications

• Previous hospitality experience preferred.
• Positive attitude with passion for delivering outstanding customer service.
• Excellent communication and teamwork skills.
• Flexibility to work varied shifts, including weekends/holidays.
• Commitment to high cleanliness, hygiene, and professionalism.

Responsibilities

• Support LFH service by working with the kitchen team to deliver excellent service to guests.
• Create memorable experiences and build relationships with guests, including families with children.
• Ensure a safe dining experience by understanding the menu and allergens.
• Maintain high standards of cleanliness and hygiene across all food and beverage areas, following health and safety rules.

Skills

Customer service

Job description

Food and Beverage Assistant

Bar & Restaurant - The Ickworth

Contract: Casual Worker

Salary: £12.71 per hour plus service charge

About the role

The Ickworth, part of Luxury Family Hotels, is entering an exciting new era. As a Food & Beverage Assistant you will play a part in shaping the next chapter of this much-loved Suffolk retreat.

Job Type

Casual Worker Agreement – Hours are offered to our casual workers in line with the demands of the business. Flexibility will be key, as shifts will vary and will include some weekends.

Key Responsibilities

• Support and deliver a fantastic LFH Service: You will work together, alongside the kitchen team to deliver fantastic service to our guests.
• Make long lasting unique memories: We welcome your charisma and personality and encourage you to create memories and relationships with our guests – especially the littlest ones!
• Ensure a safe dining experience: You will endeavour to be diligent and knowledgeable of all our menu offerings and understanding allergens to keep our guests safe.
• Maintain cleanliness and hygiene standards in all food and beverage areas: adhering to health and safety regulations.

What We Need From You

• Previous experience in a similar role within the hospitality industry is preferred.
• A positive attitude with a genuine passion for delivering outstanding customer service.
• Excellent communication skills and the ability to work effectively within a team environment.
• Flexibility to work various shifts, including weekends and holidays, to meet the demands of our busy hotel.
• A commitment to upholding the highest standards of cleanliness, hygiene, and professionalism at all times.

Who are LFH?

The Ickworth is entering a remarkable new era following an exciting refurbishment, thoughtfully designed to celebrate both its heritage and its future. Set within the breathtaking Suffolk countryside, this iconic hotel, surrounded by sweeping parkland and rich history, has been carefully refreshed to create even more memorable experiences for modern family escapes.

As a proud member of the Luxury Family Hotels collection, The Ickworth is dedicated to creating meaningful moments for every generation, combining warm hospitality, thoughtful touches, and spaces where families can truly reconnect and unwind.

Here at LFH we are an equal opportunities employer and strive to create a diverse and accessible workplace for all. We believe in a culture and inclusive team member experience that values people from all backgrounds, race and religions. We respect, value and embrace diversity and ensure everyone is recognised and respected, we celebrate our differences.