Room Attendant

Accor Hotels; London; On-site; GBP 22,000 - 28,000; Full time

Job summary

Accor Hotels is seeking a Housekeeper to maintain high cleanliness standards in our luxury environment. Responsibilities include cleaning guest rooms and public areas, ensuring compliance with health and safety, and providing exceptional customer service. Ideal candidates will have prior experience in a hotel setting, strong communication skills, and a positive attitude.

Qualifications

• Previous housekeeping experience in a luxury hotel environment preferred.
• Proficiency in English; additional languages beneficial.

Responsibilities

• Clean and maintain guest rooms and public areas to brand standards.
• Report maintenance defects and ensure compliance with health and safety standards.
• Provide exceptional customer care and assist the housekeeping team.

Skills

Communication

Organisational skills

Problem-solving

Attention to detail

Physical fitness

Flexibility

Adaptability

Job description

Company Description

Fairmont Bab Al Bahr is a 5-star Abu Dhabi beach resort with a stunning setting on Abu Dhabi Creek. Our luxurious urban hideaway offers unparalleled panoramas over the glittering white-marble minarets of iconic Sheikh Zayed Grand Mosque. Alongside exquisite restaurants and bars, Fairmont Abu Dhabi boasts 366 spacious rooms, suitesand a villa. Designed with discerning business and leisure guests in mind, our incomparable facilities include a private beach, pool, meeting rooms, and a magnificent ballroom for lavish celebrations.

Job Description

• Clean and maintain guest rooms, public areas, and exterior areas to brand standards, ensuring they are well-presented at all times.
• Report maintenance defects in guest rooms, public areas, and back of house through KnowCross.
• Adhere to all brand standards and quality audit standards throughout the hotel.
• Ensure compliance with Health and Safety standards when handling cleaning materials.
• Provide exceptional customer care, maintaining a friendly and helpful attitude even when faced with challenges.
• Assist with other tasks to support the housekeeping team as required.
• Attend all required training sessions and continuously improve your skills and knowledge.

Qualifications

• Previous housekeeping experience in a luxury hotel environment is preferred
• Excellent communication and organisational skills, with good problem-solving abilities
• Physical fitness to stand, lift, push and pull for extended periods
• Attention to detail and commitment to maintaining high cleanliness standards
• Flexibility to work varying shifts, including weekends and holidays
• Knowledge of proper cleaning techniques and safe handling of chemicals
• Proficiency in English; additional languages beneficial
• Ability to work efficiently in a fast-paced environment, managing multiple tasks
• Positive attitude and adaptability to challenging situations