Evening Room Attendant (Turn Down Service)

HSH Group / The Peninsula Hong Kong; London; On-site; GBP 25,000 - 30,000; Full time

Job summary

Une opportunité passionnante pour rejoindre un hôtel de luxe de premier plan à Londres en tant qu'Agent de chambre pour le service du soir et de préparation. Vous serez responsable de fournir un service personnalisé aux clients, de gérer les engorgements et d'assurer un environnement de haute qualité. Ce rôle exige une excellente gestion du temps et une capacité à travailler sous pression, idéal pour ceux passionnés par le service à la clientèle.

Benefits

Rémunération leader sur le marché

Charges de service

Avantages attractifs

Qualifications

• Expérience antérieure en nettoyage de chambres dans un hôtel de luxe d'au moins un an.
• Passion pour le service hôtelier de qualité.

Responsibilities

• Assurer un service personnalisé aux clients.
• Gérer l'inventaire des fournitures et des équipements du service.

Skills

Service à la clientèle

Gestion du temps

Adaptabilité

Job description

Evening Room Attendant (Turn Down Service)

Business Unit: The Peninsula London

Location: London

The Peninsula London is pleased to announce that we are seeking Evening Room Attendantswho will be responsible for the Evening and Turn Down Service.

An exceptional opportunity to join our high-profile flagship hotel in London

Market-leading remuneration, service charge, and attractive benefits

Join our award-winning group, working alongside a highly experienced team

Key Accountabilities

Ensure personalized service to all guests. Follow Peninsula Principles at all stages. To take note of guest preferences and update guest profiles through daily communication with the housekeeping supervisor.

To be able to handle queue rooms and makeup rooms, promptly in time, as per demand.

Liaise with the minibar/amenity team to ensure all rooms are serviced/replenished in a timely manner before completing each room.

Assist in monthly inventory of chemicals, machines, cleaning supplies, maintenance, minibar stock, and control store of the department.

General requirements

Previous experience within the housekeeping department and guest room cleaning in a luxury hotel for a minimum of 1 year.

Passion and appreciation of quality luxury hotel service and hygiene standards.

Excellent time management and organization, highly adaptable, naturally positive.

Flexibility and capability of working under pressure.

We are delighted to receive your CV and will liaise with suitable candidates directly.

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