Room Attendant

Accor Hotels; London; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join Accor Hotels as a Room Attendant where you will be vital in maintaining the cleanliness and organization of guest rooms, public areas, and back-of-house spaces. This role requires attention to detail and a customer-focused mindset to enhance guest experiences in a vibrant hotel environment. You will work within a supportive team dedicated to high standards and hospitality excellence.

Qualifications

• Previous housekeeping or room attendant experience required.
• Ability to lift and stand for extended periods.
• Flexibility to work weekends and holidays.

Responsibilities

• Clean and prepare guest rooms and public areas.
• Respond to guest requests and maintain cleanliness.
• Collaborate with departments for seamless experiences.

Skills

Attention to detail

Organization

Time management

Interpersonal skills

Customer-focused mindset

Education

Basic English language proficiency

Job description

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist, and let your heart guide you in this world where life beats faster.

Job Description

We are seeking a dedicated and detail-oriented Room Attendant to join our hospitality team in Riyadh, Saudi Arabia. As a Room Attendant, you will play a crucial role in ensuring our guests have a comfortable and memorable stay by maintaining the highest standards of cleanliness and organization in our guest rooms and public areas.

• Clean and prepare guest rooms, including making beds, dusting, vacuuming, and sanitizing bathrooms
• Replenish guest amenities, linens, and supplies in rooms and bathrooms
• Maintain cleanliness and organization of hallways, public areas, and back-of-house spaces
• Report any maintenance issues or safety concerns to the appropriate department
• Respond promptly and courteously to guest requests and inquiries
• Adhere to all hotel policies, procedures, and safety standards
• Collaborate with other departments to ensure seamless guest experiences
• Maintain inventory of cleaning supplies and report shortages to supervisors
• Assist with laundry duties as needed
• Participate in regular training sessions to stay updated on best practices and new procedures

Qualifications

• Previous housekeeping or room attendant experience in a hotel or resort setting
• Strong attention to detail and commitment to cleanliness standards
• Excellent organizational and time management skills
• Ability to work efficiently in a fast-paced environment
• Strong interpersonal and communication skills
• Customer-focused mindset with a friendly and professional demeanor
• Ability to lift, push, and pull up to 25 pounds and stand for extended periods
• Flexibility to work various shifts, including weekends and holidays
• Basic English language proficiency
• Knowledge of cleaning products, techniques, and safety protocols
• Ability to work both independently and as part of a team
• Passion for hospitality and creating positive guest experiences
• High level of reliability and responsibility
• Problem-solving skills and ability to handle guest concerns professionally

Additional Information

Your Team and Working Environment:

Join our warm and welcoming team as a Room Attendant, where attention to detail, pride in presentation, and guest satisfaction are at the core of what we do. In this hands-on and fast-paced role, you’ll be part of a professional team dedicated to ensuring that every guest room is clean, comfortable, and ready to impress. Surrounded by colleagues who value teamwork and high standards, you'll play a key role in delivering exceptional guest experiences—one room at a time.

Our Commitment to Diversity & Inclusion:

We are committed to fostering an inclusive and diverse workplace where everyone feels respected, supported, and empowered to grow. Regardless of background or experience, we celebrate individuality and provide equal opportunities for all team members to thrive and succeed.