Guest Room Attendant — Elevate Comfort & Cleanliness

Hyatt Hotels Corporation; Liverpool; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

12 complimentary nights a year across

Discounted hotel stays across Hyatt

Free Meals on duty

Uniform provided and laundered

Headspace membership

Employee Assistance Programme

50% discount on food and beverages

Career development opportunities

Job summary

Hyatt Hotels Corporation is seeking a Room Attendant to maintain impeccable guest rooms and public areas, ensuring cleanliness, order, and hospitality at every touchpoint. You will follow daily task lists, read handover notes, and respond promptly to guest needs, all while upholding Hyatt standards of service and safety.

Join a team that values guest comfort, teamwork, and continuous learning. This role is on-site in a Hyatt property and offers colleague benefits and career development within

Qualifications

• Experience in housekeeping or hospitality desired.
• Attention to detail and reliability.
• Guest-focused with strong communication.

Responsibilities

• Manage daily task list and complete all rooms and tasks by end of shift.
• Read and sign housekeeping handover book for daily requirements.
• Address guests by correct name and title.
• Ensure doors are closed and doors locked when leaving room.
• Clean and check all allocated rooms daily, occupied or departing.
• Remove food trays, trolleys, dead flowers and debris from guest rooms and corridors.
• Handle guests' personal property requests efficiently.
• Replace guest supplies and stationery to the correct standard.
• Sort linen and dispose of it according to policy.
• Report damaged or stained linen to Housekeeping Shift Leader.
• To ensure that any damaged or badly stained linen is reported to the Housekeeping Shift Leader and disposed of according to procedure.
• To dispose of all rubbish following the correct procedure, leaving the corridor free from debris at all times.
• To use all cleaning products and materials correctly and with care following the established COSHH procedures.
• To complete and follow up on any Special cleaning instruction as given by The Housekeeping Management.

Job description

Hyatt Hotels Corporation is seeking a Room Attendant to maintain impeccable guest rooms and public areas, ensuring cleanliness, order, and hospitality at every touchpoint. You will follow daily task lists, read handover notes, and respond promptly to guest needs, all while upholding Hyatt standards of service and safety.

Join a team that values guest comfort, teamwork, and continuous learning. This role is on-site in a Hyatt property and offers colleague benefits and career development within