Room Attendant

Marriott Leicester; Leicester; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Free meals

Uniform provided

Pension

Employee assistance

Training & development

Job summary

Marriott Leicester is seeking a dedicated housekeeping professional to maintain guest rooms, public areas and back-of-house spaces to high standards. You will handle bed making, cleaning, replenishing amenities and respond to guest requests with professionalism.

We offer a competitive salary, uniform provided, meals on duty, pension and training opportunities to support your career in hospitality. Join a team focused on guest comfort and safety while upholding brand standards.

Qualifications

• At least 1 year of customer service experience.
• High school diploma or GED required.
• Ability to communicate clearly and professionally.

Responsibilities

• Clean and maintain guest rooms, public areas, and back-of-house areas to high standards.
• Change bed linens and make beds.
• Dust, polish, and vacuum rooms and corridors.
• Clean bathrooms, replenish amenities, and ensure fixtures are working.
• Handle guest requests for additional items or services.
• Report maintenance issues or safety hazards to the supervisor.
• Follow safety policies and maintain confidentiality of information.

Skills

Customer service

Education

High school diploma or GED

Job description

Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world's leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.

What is in it for you: In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:

• Free Meals on Duty:Enjoy complimentary meals while at work.
• Uniform Provided:A professional uniform is supplied for all employees.
• Pension Scheme:Participation in The People’s Pension.
• Employee Assistance Programme:Free and confidential support for various challenges, including financial advice, stress, and health issues.
• Training and Development:Access to training programs to enhance your skills and advance your career.

Responsibilities: Here's what your journey with us entails:

• Clean and maintain guest rooms, public areas, and back-of-house areas to the highest standards.
• Change bed linens and make beds.
• Dust, polish, and vacuum rooms and corridors.
• Clean bathrooms, replenish amenities, and ensure all fixtures are in working order.
• Handle guest requests for additional items or services.
• Report any maintenance issues or safety hazards to the supervisor.
• Ensure all cleaning equipment and supplies are used and stored correctly.
• Follow all company and safety and security policies and procedures.
• Maintain confidentiality of proprietary information.
• Communicate with others using clear and professional language.
• Develop and maintain positive working relationships with others.
• Support the team to reach common goals.
• Listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and
• Safety and Company Policies:
• Follow all company and safety and security policies and procedures.
• Report maintenance needs, accidents, injuries, and unsafe work conditions to the manager.
• Complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information.
• Communicate with others using clear and professional language.
• Develop and maintain positive working relationships with others.
• Support the team to reach common goals.
• Listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards.

Note: This above description is not intended to establish a total definition of the job, but an outline of the duties.

Preferred Qualifications:

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience in a customer service role.
• Supervisory Experience: None required.
• License or Certification: None required.

Join us and be part of a team that values excellence, sustainability, and career growth.

Compensation: Competitive salary