Room Attendant

Delta Hotels by Marriott Durham Royal County; North East; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Free Meals on Duty

Uniform Provided

Marriott Discount Card

Pension Scheme

Employee Assistance Programme

Career Development

Training and Development

Job summary

Delta Hotels by Marriott Durham Royal County is seeking a dedicated Housekeeping Associate to join our team on a 30-hour contract. You will clean guest rooms, public areas, and back-of-house spaces, ensuring exceptional cleanliness and comfort for guests.

Responsibilities include changing bed linens, restocking amenities, and addressing guest requests with professionalism. We value safety, teamwork, and a commitment to maintaining brand standards across our Durham property.

Qualifications

• High school diploma or GED required.
• At least 1 year of customer service experience.
• Ability to follow safety and quality standards.
• Willingness to work a 30-hour contract.

Responsibilities

• Clean guest rooms and public areas to high standards.
• Change bed linens and make beds.
• Dust, polish, and vacuum rooms and corridors.
• Handle guest requests for items or services.
• Report maintenance issues or safety hazards to the supervisor.
• Follow safety and security policies and procedures.

Skills

Customer service

Attention to detail

Education

High school diploma or GED

1 year customer service experience

Job description

Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world's leading hotel brands? We are currently recruiting for a dedicated individual to join our team on a 30 hour contract. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.

What is in it for you:

In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:

• Free Meals on Duty:Enjoy complimentary meals while at work.
• Uniform Provided:A professional uniform is supplied for all employees.
• Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries.
• Pension Scheme:Participation in The People’s Pension.
• Employee Assistance Programme:Free and confidential support for various challenges, including financial advice, stress, and health issues.
• Career Development:Opportunities for career growth and internal transfers within Marriott's global network.
• Training and Development:Access to training programs to enhance your skills and advance your career.

Responsibilities

Here’s what your journey with us entails:

• Clean and maintain guest rooms, public areas, and back-of-house areas to the highest standards.
• Change bed linens and make beds.
• Dust, polish, and vacuum rooms and corridors.
• Clean bathrooms, replenish amenities, and ensure all fixtures are in working order.
• Handle guest requests for additional items or services.
• Report any maintenance issues or safety hazards to the supervisor.
• Ensure all cleaning equipment and supplies are used and stored correctly.
• Follow all company and safety and security policies and procedures.
• Maintain confidentiality of proprietary information.
• Communicate with others using clear and professional language.
• Develop and maintain positive working relationships with others.
• Support the team to reach common goals.
• Listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and
• Safety and Company Policies:
• Follow all company and safety and security policies and procedures.
• Report maintenance needs, accidents, injuries, and unsafe work conditions to the manager.
• Complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information.
• Communicate with others using clear and professional language.
• Develop and maintain positive working relationships with others.
• Support the team to reach common goals.
• Listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards.

Note

This above description is not intended to establish a total definition of the job, but an outline of the duties.

Preferred Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience in a customer service role.
• Supervisory Experience: None required.
• License or Certification: None required.

Compensation: Competitive salary