Housekeeping Supervisor

Sea Containers London; Greater London; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Dinner & drinks

Complimentary nights

Employee rates

Friend & family rates

Lore Discovery discounts

Restaurant discounts

Health cash plan

Life Assurance

Holiday incentives

Training programmes

Free meals on duty

Ride-to-Work

Season ticket loan

Staff parties

Job summary

Sea Containers London is seeking a Housekeeping Supervisor to support the Housekeeping Management team in overseeing the daily operation of the department. You will lead by example on the floor, ensuring guest rooms, public areas, and back-of-house spaces consistently meet Sea Containers London's luxury standards.

You will supervise daily activities, inspect areas for cleanliness and presentation, assist with training, allocate tasks, coordinate with Engineering for maintenance, and ensure

Responsibilities

• Supervise and coordinate the daily activities of the housekeeping team, including room attendants and public area attendants
• Inspect guest rooms and public areas to ensure cleanliness, presentation, and maintenance standards are met
• Support with team training, coaching, and performance monitoring
• Allocate daily tasks and manage productivity to meet operational demands
• Identify maintenance issues and coordinate with the Engineering team for prompt resolution
• Ensure compliance with health, safety, and hygiene standards
• Assist with stock control, linen management, and ordering supplies
• Act as a key point of contact for housekeeping-related guest requests and resolve issues efficiently

Job description

The Role

As Housekeeping Supervisor, you will support the Housekeeping Management team in overseeing the daily operation of the department. You will lead by example on the floor, ensuring guest rooms, public areas, and back-of-house spaces consistently meet Sea Containers London's luxury standards.

Key Responsibilities

• Supervise and coordinate the daily activities of the housekeeping team, including room attendants and public area attendants
• Inspect guest rooms and public areas to ensure cleanliness, presentation, and maintenance standards are met
• Support with team training, coaching, and performance monitoring
• Allocate daily tasks and manage productivity to meet operational demands
• Identify maintenance issues and coordinate with the Engineering team for prompt resolution
• Ensure compliance with health, safety, and hygiene standards
• Assist with stock control, linen management, and ordering supplies
• Act as a key point of contact for housekeeping-related guest requests and resolve issues efficiently

At Sea Containers London we are committed to giving our employees the skills and support required to deliver extraordinary experiences, and most importantly, to grow in their careers. On top of this we also like to offer our teams a wide range of benefits including:

• Guest experience including dinner and drinks
• 6 complimentary nights a year at any Lore Group hotel
• Lore Group Employee & Immediate Family Rates
• Lore Group Friend and Family Rates
• 50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery
• 50% discount in Lore Group restaurants and bars
• Discounts in our spa and cinema
• Contribution towards Health - Cash Plan
• Life Assurance
• Length of service incentives (additional holiday)
• Bespoke training programmes
• Free meals on duty
• Incentives such as Ride-to-Work and season ticket loan
• Quarterly employee award ceremony and company staff parties