Room Attendant

LGH Hotels Management Limited; Greater London; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free meals on duty

Employee discounts on room rates

Shopping discounts

Wellbeing tips and support

Cycle to work scheme

24/7 advice and support line

Job summary

LGH Hotels Management Limited is seeking a Room Attendant at St Martins Lane, Covent Garden. You will clean and reset guest rooms to 5-star standards and perform self-checks to ensure flawless presentation, maintaining guest comfort and high-quality service throughout the shift.

This role requires a sharp eye for cleanliness, strong time management, and the ability to work independently while supporting a collaborative hotel team in a luxury environment.

Qualifications

• Sharp eye for cleanliness, presentation and guest comfort.
• Healthy, fit for a hotel housekeeping role.
• Ability to self-check and own quality.

Responsibilities

• Clean and prepare guest rooms to high standards including beds, bathrooms and amenities.
• Conduct self-checks to ensure spotless, well-presented rooms.
• Report maintenance issues or lost property promptly.
• Replenish linen, towels and guest supplies with care.

Skills

Attention to detail

Time management

Physical stamina

Flexibility

Job description

As a Room Attendant, you’ll be trusted not only to clean and reset guest rooms but also to ensure your work meets our exacting standards. You’ll be the final touch before a guest walks in—and the reason they feel instantly at home.

What You’ll Be Doing

• Clean and prepare guest rooms to 5-star standards, including beds, bathrooms, and amenities.
• Conduct self-checks of your own rooms to ensure everything is spotless, stocked, and perfectly presented.
• Report maintenance issues, lost property, or unusual findings promptly.
• Replenish linen, towels, and guest supplies with care and consistency.
• Work efficiently and independently while maintaining a strong team spirit.
• Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty

Ideal Candidate

• Previous experience as a room attendant in a hotel environment (luxury preferred).
• A sharp eye for cleanliness, presentation, and guest comfort.
• Confidence in self-checking your work and taking ownership of quality.
• A positive attitude, strong time management, and physical stamina.
• Flexibility to work shifts, weekends, and holidays.

Hotel

At St Martins Lane, a Morgans Originals hotel, we don't just create memorable stays—we create unforgettable experiences. Located in the vibrant heart of Covent Garden, our hotel is a destination for those who thrive on creativity, individuality and connection. Renowned for its iconic design, bold personality and electric atmosphere, St Martins Lane brings together passionate people who love delivering exceptional service and making every guest interaction count

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.