General Attendant

LGH Hotels Management Ltd; Greater London; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Employee discounts

Free meals on duty

Cycle to work

Wellbeing support

Eye care

Job summary

St Martins Lane by Morgans Original in Covent Garden seeks a General Attendant to keep public spaces sparkling and to assist with deliveries and guest requests, playing a vital role in the hotel's daily rhythm. You will work across cleaning, linen handling, stocking, and hospitality support, bringing a positive attitude and teamwork to every shift.

Previous experience in hospitality is welcomed but not essential.

Qualifications

• Positive attitude and a strong work ethic.
• Excellent communication skills and a team-oriented mindset.
• Good physical stamina and a hands-on approach to tasks.
• Flexible to work shifts, weekends and holidays.

Responsibilities

• Maintain cleanliness and presentation in public areas, back-of-house spaces, and service corridors.
• Assist with linen distribution, stock replenishment, and supply deliveries.
• Support room attendants with tasks such as waste removal and equipment setup.
• Respond to guest requests with professionalism and a can-do attitude.
• Ensure all areas meet brand standards for safety, hygiene, and appearance.

Skills

Positive attitude

Strong work ethic

Good communication

Team-focused

Physical stamina

Hands-on approach

Job description

The Opportunity

St Martins Lane by Morgans Original

As a General Attendant, you’ll be the behind-the-scenes expert who keeps our hotel running smoothly. From refreshing public spaces to assisting with deliveries and guest requests, you’ll be a vital part of the rhythm that makes our hotel exceptional.

What You’ll Be Doing

• Maintain cleanliness and presentation in public areas, back-of-house spaces, and service corridors.
• Assist with linen distribution, stock replenishment, and supply deliveries.
• Support room attendants with tasks such as waste removal and equipment setup.
• Respond to guest requests with professionalism and a can-do attitude.
• Ensure all areas meet brand standards for safety, hygiene, and appearance.

Benefits

• Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Hospital & death benefit plans
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises24/7 advice and support line
• Team reward & recognition
• Free meals on duty

Ideal Candidate

• A positive attitude and strong work ethic.
• Good communication skills and a team-focused mindset.
• Physical stamina and a hands-on approach.
• Previous experience in hospitality or housekeeping (preferred but not essential).
• Flexibility to work shifts, weekends, and holidays.

Hotel

At St Martins Lane, a Morgans Originals hotel, we don't just create memorable stays—we create unforgettable experiences. Located in the vibrant heart of Covent Garden, our hotel is a destination for those who thrive on creativity, individuality and connection. Renowned for its iconic design, bold personality and electric atmosphere, St Martins Lane brings together passionate people who love delivering exceptional service and making every guest interaction count

About Us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.