In Room Dining Waiter

Nobu Hotel London Portman Square; Greater London; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Refer a Friend £1000

Employee social events

Discounted Nobu stays

Wellness & health benefits

Learning and progression

Free meals on duty

Job summary

Nobu Hotel London Portman Square is seeking an In Room Dining Waiter to create a seamless, memorable room service experience. From order to delivery and collection, you will ensure every detail reflects Nobu’s crafted hospitality with warmth and precision.

The role requires at least one year in luxury hospitality, strong communication skills, and a polished, personalised service mindset. The position is full-time and based on-site in London Portman Square.

Qualifications

• A minimum of one year experience as a waiter/waitress in luxury hospitality.

Responsibilities

• Provide genuine, friendly, attentive service from order to delivery and collection.
• Ensure kitchenware and dishes are spotless and presented before reaching the guest.
• Anticipate guest needs and create a personalised in-room dining experience.
• Handle feedback and resolve issues with confidence and discretion.
• Communicate effectively with the kitchen team for a smooth service.
• Demonstrate a positive, proactive approach to every shift.
• embody Nobu values of Family, Crafted, Smile and Kokoro in guest interactions

Skills

Experience in luxury hospitality

Customer service

Communication

Job description

Job Ref: NOB2690

Branch: Nobu Hotel London Portman Square

Location: London Portman Square, West London

Salary/Benefits: £27,158, plus up to £6,000 Tronc and Benefits

Contract type: Permanent

Hours: Full Time

Hours per week: 40 hours per week

Posted date: 03/09/2026

Closing date: 03/10/2026

As an In Room Dining Waiter, you will be responsible for creating a seamless and memorable room service experience for our guests. From the moment an order is placed to the delivery and collection of dishes, you will ensure every detail reflects Nobu’s crafted approach to hospitality. With warmth, attentiveness and precision, you will bring the Nobu experience directly to our guests’ rooms.

You will

• Provide a genuine, friendly and attentive service from order to delivery and collection
• Ensure all kitchenware and dishes are spotless and beautifully presented before reaching the guest
• Anticipate guest needs and create a personalised in room dining experience
• Handle feedback and resolve issues with confidence and discretion
• Communicate effectively with the kitchen team to ensure a smooth and efficient service
• Demonstrate a positive and proactive approach to every shift
• Embody Nobu values of Family, Crafted, Smile and Kokoro in all guest interactions

What We’re Looking For

Ideally you bring at least one year of experience as a waiter or waitress, preferably within luxury hospitality. You are confident, organised and attentive, with excellent communication skills and the ability to deliver a polished and personalised service. Above all, you bring energy, professionalism and a genuine smile that makes each guest feel cared for in the comfort of their own room.

Benefits Of Joining Our Team

• £1000 Refer a Friend Scheme
• Two hotel wide social events each year including our Employee Awards Night
• Discounted overnight stays across Nobu properties worldwide
• Discounted Pilates classes and wellness treatments
• Opportunities to progress within our hotel and the wider Nobu portfolio
• Innovative learning and project opportunities
• Exciting wellness and volunteering initiatives
• Mental Health First Aiders within the team
• Up to 33 holiday days through length of service
• Life Assurance Scheme
• Cycle to Work Scheme
• Discounts on all food and beverage
• Free meals while on duty

Nobu Hotels effortlessly blends modern luxury and minimal Japanese tradition into the concept of a lifestyle hotel. Filled with cutting-edge design and stunning spaces, Nobu Hotels provides remarkable hospitable service and an unparalleled experience like nothing before. Helming from world renowned Chef Nobu Matsuhisa, Robert De Niro and Meir Teper, the Nobu Hotels concept is a remarkable conjunction of exquisite cuisine, innovation and creativity.

Nobu Hotel London Portman Square features 243 guest rooms and suites, together with a Nobu restaurant, ballroom and meeting spaces beautifully conceptualised by London-based architecture and interior design firm, David Collins Studio, in conjunction with Make Architects.

We are looking for great people that embody our core values of Kokoro, Smile, Family & Crafted.

You will share our passion, deliver quality results and have the courage to be different and creative within your specialism.