Romanian Speaking Administration Assistant

MTrec Ltd Commercial; Newcastle upon Tyne; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Immediate start date

Competitive salary

Firm bonus scheme

Generous holiday package

Company pension scheme

Life insurance

Private medical care

Health cash plan

Employee assistance scheme

Agile working and many more!

Job summary

MTrec Commercial are representing our client in Newcastle upon Tyne for a Romanian Speaking Administration Assistant. The successful candidate must be fluent in Romanian and English and will undertake a variety of administrative tasks while assisting claims handlers on behalf of Romanian speaking clients.

The role requires translating correspondence, liaising with clients, and supporting case administration with proactive documentation and meeting deadlines.

Qualifications

• Fluent Romanian and English with excellent oral and written communication
• Flexible and highly organised with the ability to manage a diary and prioritise tasks
• Willingness to cover a variety of tasks and work to strict deadlines

Responsibilities

• Taking initial personal injury enquiries and setting up new files
• Liaising with Romanian and English speakers and interpreting when required
• Translating correspondence and documentation into English and Romanian
• Supporting claims handlers with case administration and evidence collation
• Organising case meetings and liaising with third parties
• Liaising with clients, witnesses and professionals including counsel and experts
• Assisting with liability and quantum investigations and obtaining evidence
• Maintaining accurate administrative records in accordance with criteria

Skills

Romanian language

English language

Communication skills

Organisational skills

Tools

IT skills

Job description

Rewards & Benefits on Offer

• Immediate start date available


• A competitive salary is available


• Firm bonus scheme


• Generous holiday package


• Company pension scheme


• Life insurance


• Private medical care


• Health cash plan


• Employee assistance scheme


• Agile working and many more!

Working Hours

• Monday - Friday between 8am - 8pm - 37.5hrs per week

The Company you will be working with

MTrec Commercial are proudly representing our prestigious client on their search for a Romanian Speaking Administration Assistant. The successful candidate must be fluent in both Romanian and English. They will be undertaking a variety of administrative tasks and assisting claims handlers in progressing cases on behalf of Romanian speaking clients.

The Role you will be doing

• Taking Initial personal injury enquiries and setting up new files, following allocation;


• Liaising with Romanian as well as English speaking clients and acting as an interpreter when required;


• Translating correspondence and documentation into English and Romanian;


• Supporting claims handlers with various aspects of case administration and some preparation including collation and sorting of documentary evidence, schedules and related documents;


• Organising all aspects of case meetings and conferences (and liaising with various third parties for this purpose);


• Liaising with clients, witnesses and various professionals (including counsel, experts and case managers/therapists);


• Supporting case handlers with liability and quantum investigations (including collation of medical, therapy, employment and case management documentation, obtaining medical and other expert evidence);


• Supporting the case handlers with requesting, sorting and reviewing medical, DWP and other records;


• Assisting other team members and applying a proactive approach on a case‑by‑case basis to achieve the very best outcome for the client, and ensuring compliance with court timetables;


• Maintaining accurate administrative records of ongoing files in accordance with stipulated criteria.

About You

• The successful candidate will be a fluent Romanian speaker. As a large proportion of this role involves interpretation and translation excellent oral and written communication skills in both English and Romanian are essential.


• Exhibit a high degree of flexibility; together with an ability to follow detailed instructions without close supervision. In addition, they will be highly organised, be able to manage a tasks diary and to prioritise work. They will be able to cope well under pressure and work to strict deadlines.


• Good communication, and IT skills are essential. Attention to detail and a good work ethic are also necessary, as well as a willingness to cover a variety of tasks. Work outside of core hours may be required on occasion