EL/PL Claims Handler

MTrec Ltd Commercial; Newcastle upon Tyne; Hybrid; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Annual holiday entitlement

Attendance bonus

Pension scheme

Employee assistance programme

Hybrid working

Travel schemes

25 days + BH

Flu jab & eyecare

Job summary

MTrec Commercial is seeking an experienced EL/PL Claims Handler to join their team. You will manage a caseload of low value personal injury claims via the EL/PL Portal, review initial information, and progress files through all portal stages.

You will liaise with insurers, solicitors and clients, and handle evidence gathering and damages valuation. The role operates on a full-time basis with a Monday–Friday 9am–5pm schedule.

Qualifications

• 1 year plus experience in dealing with EL/PL claims.
• Strong organization and prioritisation skills.
• Ability to communicate at all levels, both verbally and in writing.
• Team player with a positive and enthusiastic approach.

Responsibilities

• Dealing with a caseload of EL/PL portal cases for low value personal injury claims.
• Checking and review of initial information.
• Checking and recording important dates (e.g. limitation).
• Preparing allegations of negligence and breaches of statutory duty and completing claims notification forms on the EL/PL Portal.
• Reviewing files and reporting to clients, team leaders or others.
• Liaising with insurers, solicitors, courts, counsel and other agencies.
• Valuing damages for pain, suffering and loss of amenity.
• Completing schedules of special damages.
• Progressing cases through Portal stages 1–3 and preparing files for court proceedings.

Skills

EL/PL claims

Teamwork

Communication

Tools

MS Office

Job description

Rewards and Benefits on Offer;

• Monday to Friday working hours promoting a healthy work/life balance


• Competitive starting salary


• Performance Based Bonus Scheme


• Hybrid working (office & home working) if eligible


• 23 days holiday, plus Bank Holidays per annum increasing to 26 days. Additional holiday for 5 years' service


• Holiday purchase scheme. (You can buy up to 1 week's annual leave)


• Attendance bonus


• Death in service following 1 years' service


• Auto-enrolment company pension


• Employee assistance programme 24-hour helpline


• Travel to work schemes; bike to work scheme, public transport pass scheme


• Annual flu jab and eyecare scheme

The Company you will be working for;

MTrec Commercial are proudly representing our industry leading legal client on their search for an experienced EL/PL Claims handler to join their growing team on a full time and permanent basis.

The Role you will be doing;

• Dealing with a caseload of cases run in the EL/PL portal for low value personal injury claims


• Checking and review of initial information


• Checking and recording of important dates (e.g. limitation)


• Preparing allegations of negligence and breaches of statutory duty and completing claims notification forms on the EL/PL Portal


• Reviewing files and reporting regularly to clients, team leaders or others


• Commissioning appropriate expert medical evidence and liaising with medical and other experts


• Liaising and negotiating with insurers, solicitors, courts, counsel and other agencies


• Valuing damages for pain, suffering and loss of amenity


• Identifying and gathering evidence in support of and valuing other heads of damage, including loss of earnings, care and assistance and Smith v Manchester damages


• Completing schedules of special damages


• Progressing cases through all stages of the Portal, including stages 2 and 3


• Preparing files for issue of part 8 court proceedings


• Preparing files for stage 3 hearings including preparing briefs to counsel and trial bundles


• Reporting to team leader any difficulties or delays on files


• Dealing promptly with telephone enquiries from clients, referrers and others


• Assisting other team members as necessary


• To carry out such other duties as might reasonably be requested


• Working Monday to Friday 9am - 5pm with 1 hour lunch.

About You;

• 1 year plus experience in dealing with EL/PL claims


• IT literate in MS Office.


• Strong organizational skills and ability to prioritise.


• Team player with a positive and enthusiastic approach.


• Ability to cope with conflicting demands and meet deadlines.


• Ability to communicate at all levels, both verbally and written