Romanian Speaking Administration Assistant

MTrec; Newcastle upon Tyne; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Immediate start

Competitive salary

Bonus scheme

Holiday allowance

Pension scheme

Life insurance

Private medical care

Health cash plan

Employee assistance

Agile working

Job summary

MTrec Limited is seeking a Romanian-speaking Administration Assistant to support claims handling and case progression. You will manage enquiries, set up new files, and translate communications between Romanian and English.

Fluency in both languages and strong IT skills are essential. You will liaise with clients and professionals, ensuring accurate records while meeting deadlines in a busy, supportive environment.

Qualifications

• Fluent in Romanian and English with excellent oral and written communication.
• Highly organised with ability to manage a task diary and prioritise.
• Flexible, able to follow detailed instructions and work to deadlines.
• Good IT skills and attention to detail.

Responsibilities

• Take initial enquiries and set up new files following allocation.
• Liaise with Romanian and English-speaking clients and interpret as required.
• Translate correspondence and documentation between English and Romanian.
• Support claims handlers with case administration and evidence collation.
• Organise case meetings and liaise with third parties to support documentation.

Skills

Romanian fluency

English fluency

Excellent communication

Organisation

Translation

IT skills

Job description

Rewards & Benefits on Offer;

• Immediate start date available

• A competitive salary is available

• Firm bonus scheme

• Generous holiday package

• Company pension scheme

• Life insurance

• Private medical care

• Health cash plan

• Employee assistance scheme

• Agile working and many more!

Working Hours;

• Monday – Friday between 8am – 8pm – 37.5hrs per week

The Company you will be working with;

MTrec Commercial are proudly representing our prestigious client on their search for a Romanian Speaking Administration Assistant. The successful candidate must be fluent in both Romanian and English. They will be undertaking a variety of administrative tasks and assisting claims handlers in progressing cases on behalf of Romanian speaking clients.

The Role you will be doing;

• Taking Initial personal injury enquiries and setting up new files, following allocation;

• Liaising with Romanian as well as English speaking clients and acting as an interpreter when required;

• Translating correspondence and documentation into English and Romanian;

• Supporting claims handlers with various aspects of case administration and some preparation including collation and sorting of documentary evidence, schedules and related documents;

• Organising all aspects of case meetings and conferences (and liaising with various third parties for this purpose);

• Liaising with clients, witnesses and various professionals (including counsel, experts and case managers/therapists);

• Supporting case handlers with liability and quantum investigations (including collation of medical, therapy, employment and case management documentation, obtaining medical and other expert evidence);

• Supporting the case handlers with requesting, sorting and reviewing medical, DWP and other records;

• Assisting other team members and applying a proactive approach on a case-by-case basis to achieve the very best outcome for the client, and ensuring compliance with court timetables;

• Maintaining accurate administrative records of ongoing files in accordance with stipulated criteria.

About You;

• The successful candidate will be a fluent Romanian speaker. As a large proportion of this role involves interpretation and translation excellent oral and written communication skills in both English and Romanian are essential.

• Exhibit a high degree of flexibility; together with an ability to follow detailed instructions without close supervision. In addition, they will be highly organised, be able to manage a tasks diary and to prioritise work. They will be able to cope well under pressure and work to strict deadlines.

• Good communication, and IT skills are essential. Attention to detail and a good work ethic are also necessary, as well as a willingness to cover a variety of tasks. Work outside of core hours may be required on occasion.