Rolex-Certified Luxury Watch Sales Specialist

HARRODS; Greater London; On-site; GBP 25,000 - 40,000; Full time

Job summary

Harrods is seeking a Sales Associate for the Rolex Certified Pre-Owned department in London. You will deliver world‑class experiences, building deep relationships with clients and applying extensive Rolex product knowledge to close sales.

This on‑site role involves a busy shop floor, personalised interactions, and ongoing learning of all products and services to support clients throughout their journey.

Qualifications

• Strong retail background, ideally in Fine Watches.
• Luxury sales experience is preferred, with focus on client relationships.
• Experience managing full sales process from welcome to closing and follow-ups.

Responsibilities

• Deliver exceptional service to each client and build lasting relationships.
• Close sales and contribute to revenue targets through a sales‑through‑service approach.
• Learn Rolex service expectations to ensure a consistent client experience.
• Engage with customers on the shop floor and across the store to showcase products.

Skills

Luxury retail

Customer service

Communication

Watches knowledge

Job description

Harrods is seeking a Sales Associate for the Rolex Certified Pre-Owned department in London. You will deliver world‑class experiences, building deep relationships with clients and applying extensive Rolex product knowledge to close sales.

This on‑site role involves a busy shop floor, personalised interactions, and ongoing learning of all products and services to support clients throughout their journey.