Luxury Watches Sales Associate — Client-Centric Expert

HARRODS; Greater London; On-site; GBP 19,000 - 23,000; Full time

Job summary

Harrods is seeking a Sales Associate in our Fine Watches department to deliver world-class customer service, showcase exceptional product knowledge and build lasting client relationships. You will engage with clients, understand their needs, and tailor your approach to provide personalised service.

The role requires energy, strong communication, and a passion for luxury watches. On a busy shop floor, you will manage transactions, maintain visual standards, support the team and contribute to a

Qualifications

• You will be an exceptional professional with a strong foundation in retail and sales, and have best in class experience in providing a memorable service to our clients.
• You will be dedicated and disciplined in your work, and be a leading example of excellence in your team.
• You will be ambitious and excited by your sales targets, striving to achieve our group mission whilst continually learning and developing to achieve more.
• Your high standards will set you apart, taking pride in your appearance, punctuality and adherence to Harrods policies.
• You will also: Have great organisational skills to keep the shop floor running smoothly.

Responsibilities

• Understanding and executing all systems and POS procedures to ensure prompt and efficient sales transactions and full compliance.
• Building relationships with the wider team through integrity and trust, and contributing to an open and effective communication channel within the team.
• Visual merchandising and shopfloor standards.
• Increase sales by selecting products to meet customer requirements whilst highlighting the features and benefits of the products by offering related products wherever appropriate.

Job description

Harrods is seeking a Sales Associate in our Fine Watches department to deliver world-class customer service, showcase exceptional product knowledge and build lasting client relationships. You will engage with clients, understand their needs, and tailor your approach to provide personalised service.

The role requires energy, strong communication, and a passion for luxury watches. On a busy shop floor, you will manage transactions, maintain visual standards, support the team and contribute to a