Rock & Bowl Team Member

The Lanes Bristol; West of England; On-site; GBP 14,000 - 19,000; Part time

Job summary

The Lanes Bristol is seeking a proactive individual to join our friendly hostel team in a hands-on reception and housekeeping role. You will greet guests, check them in, and keep dorms and communal areas clean, fresh, and social. This is a part-time position with flexible shifts, including weekends and evenings.

We value natural communicators who enjoy meeting travellers from all cultures, are reliable, punctual, and comfortable working both as part of a team and independently when needed.

Qualifications

• Natural communicator who enjoys meeting travellers from all cultures.
• Reliable teammate who can work independently when required.
• Comfortable with both reception duties and physical housekeeping tasks.

Responsibilities

• Check guests in and out with a welcoming attitude using our booking system.
• Handle daily housekeeping, including stripping and making beds and cleaning dorms.
• Keep reception and communal areas tidy and presentable.
• Maintain hostel safety and follow daily compliance checks.
• Share local tips on what Bristol has to offer.

Skills

Customer service

Communication

Teamwork

Reliability

Punctuality

Job description

The Role

We are looking for a proactive and energetic individual to join our friendly small team. This is a hands-on role split between reception and housekeeping. You will be the face of the hostel, welcoming guests, checking them in, and keeping our spaces clean, fresh, and social. Part-time (Flexible shifts, including weekends and evenings).

Your Responsibilities

• Check guests in and out using our booking system with a welcoming attitude.
• Handle daily housekeeping, including stripping and making beds and cleaning dorms.
• Keep reception and communal areas tidy and presentable.
• Maintain hostel safety and follow daily compliance checks.
• Share local tips on what Bristol has to offer: music, nightlife, art, food...

What We Are Looking For

• A natural communicator who loves meeting travellers from all cultures.
• Someone happy to roll up their sleeves for the physical side of the job (housekeeping).
• A reliable teammate who is equally motivated working independently when required.
• A calm head who can think on their feet when the hostel gets busy.
• High reliability, punctuality, and great team spirit.